AUSTIN, Texas--(BUSINESS WIRE)--Spanning Cloud Apps, the most trusted provider of data backup and recovery for cloud applications, today announced the general availability of Spanning Backup for Salesforce in the Salesforce AppExchange. In limited beta since November, Spanning Backup for Salesforce is the first and only “in-app” backup product, delivered directly through the Salesforce user interface, making it easy to monitor backups and recover lost data. Spanning Backup for Salesforce provides a secure cloud-to-cloud approach for automated backup and, with the Salesforce Spring ‘14 release, it will uniquely integrate with Chatter to proactively alert Salesforce admins to important backup status and export activity.
In addition to launching the new backup solution in AppExchange, Spanning has officially joined the Salesforce ISVforce program and is the only cloud-to-cloud backup provider that is part of this selective program. Spanning was recognized as providing clear value to Salesforce users and will be sold through the Salesforce.com direct sales channel.
Salesforce’s backup policy includes daily snapshots of their customers’ data, which protects against significant data loss, but it does not provide rapid, easy or cost-effective ways to recover lost data. Recovery is a service provided by Salesforce that can take weeks and cost thousands of dollars. This leaves companies with a difficult decision when data loss occurs. Salesforce also offers users the ability to export all of their data on a weekly basis; however, the manual nature of the approach is costly and error-prone. Having an automated daily backup from Spanning ensures that changes to data are captured frequently, minimizing the chance for error, and significantly reducing the costs and complexity of backup.
“Salesforce administrators, who are often responsible for backup and recovery, tend to work solely in Salesforce and prefer to manage, monitor and use integrated applications that leverage the capabilities and security provided by Salesforce,” said Jeff Erramouspe, CEO of Spanning Cloud Apps. “We’ve received great feedback from our beta customers, who have praised our fully integrated user experience. Salesforce users expect transparency in knowing exactly what is and is not being backed up and we make it easy for them to monitor this both for compliance and peace of mind.”
Salesforce manages critical corporate data, including customer details, sales, marketing and financials, for more than 100,000 organizations. With Spanning Backup for Salesforce providing automated daily backups, Salesforce customers now have a trusted, reliable and consistent way to protect critical data, files and customizations. Additionally, the new solution allows users to rapidly recover lost data from any previous backup.
Key features in Spanning Backup for Salesforce include:
- Automated, secure daily backups: Cloud-to-cloud backup of Salesforce data improves backup reliability and reduces the time it takes administrators to manage the backup process;
- Detailed reporting of backup results: Admins can monitor the status of daily Salesforce backups, including the configuration changes and any errors or warnings that may need attention;
- Monitor and control API usage: Monitor and control the number of API calls used by Spanning Backup each day;
- Point-in-time data recovery: Easily navigate to any previous version of data and recover specific object types or all items through granular exports; and,
- Chatter feeds for backup status and activity monitoring: Provides real-time progress updates for admins of backups and exports directly in Chatter newsfeeds (available with the Salesforce Spring ‘14 release).
“When migrating business data and processes to a cloud application like Salesforce, organizations must consider the protection of their data and their ability to quickly recover data when necessary,” said Jason Buffington, Senior Analyst, Enterprise Strategy Group. “Too often, SaaS providers focus more on availability of the service, but not always the protection and retention of the data. Considering how many organizations rely on Salesforce – including ESG – it is exciting to see Spanning bring this offering to market.”
Spanning will be hosting a live demo of Spanning Backup for Salesforce on April 3, 2014 at 11 a.m. CDT. Interested attendees can register here.
Pricing and Availability
Spanning Backup for Salesforce is available to customers now in the Salesforce AppExchange. The product will be sold with a $30 per-user, per-year subscription with unlimited storage. For more information, to start a free 14-day trial, go to http://spanning.com/products/salesforce-backup/.
About Spanning Cloud Apps, Inc.
Spanning, the leading provider of backup and recovery for cloud applications, helps organizations to protect and manage their information in the cloud. The company provides powerful, enterprise-class data protection for Google Apps and Salesforce.com. Spanning Backup is the most reliable and trusted cloud-to-cloud backup solution available. Learn more at www.spanning.com.