Electronic Health Data Breaches Remain Primary Concern Despite Increased Use of Security Technologies and Analytics

Hospitals and physician practices show progress in securing patient information, but security breaches and medical identity theft still raise concerns

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CHICAGO--()--Results of the 2013 HIMSS Security Survey show that, despite progress toward hardened security and use of analytics, more work must be done to mitigate insider threat, such as the inappropriate access of data by employees. Although federal initiatives such as OCR audits, Meaningful Use and the HIPAA Omnibus Rule continue to encourage healthcare organizations to increase the budgets and resources dedicated to securing patient health data, in the previous twelve months, 19 percent of respondents reported a security breach and 12 percent of organizations have had at least one known case of medical identity theft reported by a patient.

The 2013 HIMSS Security Survey, supported by the Medical Group Management Association and underwritten by Experian® Data Breach Resolution, profiles the data security experiences of 283 information technology (IT) and security professionals employed by U.S. hospitals and physician practices. The data from respondents suggests that the greatest perceived “threat motivator” is that of healthcare workers potentially snooping into the electronic health information of friends, neighbors, spouses or co-workers (i.e., inappropriate data access).

Recognizing inappropriate data access by insiders as an area for which organizations are at risk of a security breach, there has been increased use of several key technologies related to employee access to patient data, including user access control and audit logs of each access to patient health records. On a related note, although more than half of the survey’s respondents (51 percent) have increased their security budgets in the past year, 49 percent of these organizations are still spending 3 percent or less of their overall IT budget on security initiatives that will secure patient data.

“Our collaboration with HIMSS for the sixth annual security survey has provided insight into the current state of security within provider organizations,” said Michael Bruemmer, Vice President for Experian® Data Breach Resolution. “Though progress is noticeable, it is critical that healthcare organizations put in place a comprehensive plan that addresses potential security threats – whether internal or external – to prevent electronic health data breaches and minimize the impact of a breach should one occur.”

Other key findings from the survey include the following:

  • 92 percent of organizations conduct a formal risk analysis.
  • 54 percent of organizations report having a tested data breach response plan; 63 percent of these organizations test their plan annually.
  • 93 percent of organizations indicate their organization is collecting and analyzing data from audit logs.
  • Healthcare organizations are using multiple means of controlling employee access to patient information; 67 percent of survey respondents use at least two mechanisms, such as user-based and role-based controls, for controlling access to data.

The survey also pinpoints shortcomings within the healthcare industry. Barriers to improving an organization’s security posture included budget, dedicated leadership and the following:

  • Organizations reported an average score of 4.35 regarding the maturity of the security environment (where 1 is not at all mature and 7 is highly mature).
  • Nearly half (49 percent) of the survey’s responding organizations are still spending 3 percent or less of their overall IT budget on security initiatives that will secure patient data.
  • 52 percent of the hospital-based respondents reported that they had a CSO, CISO or other full-time leader in charge of security of patient data.

“Healthcare organizations are increasingly deploying technologies to increase data security, but continued analysis is crucial in ensuring the proactive prevention of data breaches within hospitals and physician practices. Without these anticipatory measures, security of patient data will remain a core challenge within our nation’s healthcare organizations,” said Lisa A. Gallagher, BSEE, CISM, CPHIMS, FHIMSS Vice President, Technology Solutions, HIMSS.

For more information on the survey results and on innovation:

About HIMSS

HIMSS is a global, cause-based, not-for-profit organization focused on better health through information technology (IT). HIMSS leads efforts to optimize health engagements and care outcomes using information technology.

HIMSS is a cause-based, global enterprise producing health IT thought leadership, education, events, market research and media services around the world. Founded in 1961, HIMSS encompasses more than 52,000 individuals, of which more than two-thirds work in healthcare provider, governmental and not-for-profit organizations across the globe, plus over 600 corporations and 250 not-for-profit partner organizations, that share this cause. HIMSS, headquartered in Chicago, serves the global health IT community with additional offices in the United States, Europe, and Asia.

About Experian® Data Breach Resolution

Experian® Data Breach Resolution, powered by the nation’s largest credit bureau, is a leader in helping businesses plan for and mitigate consumer risk following data breach incidents. With more than a decade of experience, Experian® Data Breach Resolution has successfully serviced some of the largest and highest-profile breaches in history. The group offers swift and effective incident management, notification, call center support and reporting services while serving millions of affected consumers with proven credit and identity protection products. In 2013, Experian® Data Breach Resolution received the Customer Service Team of the Year award from the American Business Awards. Experian® Data Breach Resolution is active with the International Association of Privacy Professionals, the Health Care Compliance Association, the American Health Lawyers Association, the Ponemon Institute RIM Council and InfraGard and is a founding member of the Medical Identity Fraud Alliance. For more information, visit www.experian.com/databreach and follow us on Twitter @Experian_DBR.

Contacts

HIMSS
Joyce Lofstrom,
jlofstrom@himss.org, +1 312-915-9237
or
Experian® Data Breach Resolution
Becky Frost, +1 949-202-7296
Becky.Frost@experianinteractive.com

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Contacts

HIMSS
Joyce Lofstrom,
jlofstrom@himss.org, +1 312-915-9237
or
Experian® Data Breach Resolution
Becky Frost, +1 949-202-7296
Becky.Frost@experianinteractive.com