CAMBRIDGE, Mass.--(BUSINESS WIRE)--HeyWire Business, the most proven cloud-based business-messaging platform transforming the way businesses and professionals communicate, today announced its innovative HeyWire Business Channel Partner Program. Available to business communications, VOIP services and call center/user experience management providers, the program offers partners a new SaaS-based revenue stream by easily adding next-generation business messaging to their existing offerings. To date, HeyWire Business has signed partnership agreements that represent a reach of more than 20 million employees.
The HeyWire Business Channel Partner Program enables third-party service providers, across a variety of business technology disciplines, to connect the customers they serve with new, efficient and secure employee mobile messaging. The platform integrates internal and external communications in one messenger app, using landline phone numbers, in addition to text-enabling customer support and 800 numbers. HeyWire Business increases simplicity in communications and productivity by replacing declining business communications channels, such as Voicemail, with the ease of “any screen” text messaging. According to recent industry report “Texting for Work on the Rise,” the majority (79%) of business professionals use text messaging for business communications, 82% text more for business today than they did a year ago, and over a third say they’ve closed a business deal via text.
“The world of business communications continues to be disrupted by BYOD and mobility is changing how businesses engage with customers and employees. The modern worker is now constantly on the go, choosing mobile messaging as their preferred form of communications with co-workers, customers and businesses,” said Meredith Flynn-Ripley, co-founder and CEO of HeyWire Business. “With the launch of our Channel Partner Program, we now offer third party service providers the ability to embrace mobility by easily integrating our mobile-first messaging platform with their existing technology offerings.”
HeyWire Business enables companies to offer a text-based channel for customers and colleagues to communicate with them, and improves employee productivity by separating business messaging from personal messaging. Using their business phone number eliminates the need to share their personal mobile number for business. Employees and businesses can receive messages from anyone – no special app needed - and send texts, photos, videos and other rich media from any smartphone, tablet or laptop, using their business number, to anyone.
The HeyWire Business platform works across iOS, Android, Windows, PC and Mac and requires NO infrastructure investments or any integration with existing voice systems. The platform provides messaging functionality and connectivity to over 165 countries and 300+ mobile carriers at competitive rates. The service is available to channel partners via two integration options:
Turnkey White Label Solution iOS & Android apps offered under
channel partners’ & their customer’s corporate branding:
- Enables bi-directional messaging for text, pictures, and Voice Texts (push-to-talk) to any mobile phone in the world via 4.5 star rated apps.
- App features that are “built for business;” including auto-reply, company directory, group messaging and company Twitter feeds.
- Encrypted, archived and attributable messaging with rich analytics.
HeyWire Business Platform Integration – via robust and
- Integrates HeyWire Business messaging into partners’ own mobile apps or web services via easy-to-implement APIs.
- Add text messaging to your Call Center software and enable customers to reach you via text to your 800 and Company Support numbers.
HeyWire Business provides partners with marketing materials as well as support training for its cloud-based solution, which can be up-and-running in a matter of hours.
About HeyWire Business
For efficiency-oriented companies, HeyWire Business is the messaging service that provides the most secure and reliable way to productively connect with customers and co-workers. It does this by sending and receiving messages across computers, tablets & smartphones to anyone within and outside of an organization. Through partnerships with some of the world’s leading business technology providers, HeyWire Business is actively being sold into a market of over 20M business people. For more information, visit www.heywire.com, read the company blog, http://heywire.com/blog/, and follow us on Twitter @HeyWireBiz.