St. Joseph Hospital Works With Amcom Software to Improve Physician Communications With Secure Texting and On-Call Scheduling Solutions

  • The secure texting app and web-based on-call scheduling tool integrate with the organization’s Amcom call center solutions to help ensure the right clinician is reached quickly
  • HIPAA-compliant texting encrypts sensitive patient information sent via smartphones

MINNEAPOLIS--()--Amcom Software, Inc. today announced that St. Joseph Hospital in Orange, Calif., is adding several Amcom solutions to help physicians and other clinicians reach one another quickly to coordinate patient care. The hospital is integrating Amcom’s online staff directory and on-call scheduling solutions with the latest version of the Amcom operator console. They are also deploying Mobile Connect, Powered by Amcom™ to provide HIPAA-compliant texting for staff.

“We’re excited to have so many elements of our critical communications working together. Many of our physicians are demanding the ability to message to smartphones, and we address this with Amcom’s secure texting app,” said Asif Khattak, Director, EVS, PBX and Resource Center, St. Joseph Hospital. “Staff will also be able to look up contact information, and departments can update on-call schedules themselves without inefficient paper schedules and back-and-forth emails. All of these improvements will translate into better care for patients because staff can exchange information more easily.”

“St. Joseph Hospital is a great example of how an Amcom total solution is helping hospitals streamline workflows, both in the call center and in clinical environments. We’re proud to be their partner for interlocking the various aspects of their communications,” said Colin Balmforth, President, Amcom Software. “More and more hospitals see the value of having secure texting and on-call scheduling as an extension of their staff directory and call center solutions. It simply makes sense to have all of these capabilities working in lock step instead of limiting their potential by keeping them separate.”

About St. Joseph Hospital
Founded in 1929, St. Joseph Hospital in Orange, California is a nationally recognized, 463-bed, not-for-profit Catholic hospital dedicated to extending the healing ministry of the Sisters of St. Joseph of Orange. Fully accredited by The Joint Commission and designated as a Magnet hospital for nursing excellence, St. Joseph Hospital’s reputation for clinical excellence and compassionate, family-centered care draws patients from all over the United States. St. Joseph Hospital is a ministry of St. Joseph Health (SJH). SJH is an integrated healthcare delivery system providing a broad range of medical services. The system consists of 14 acute care hospitals, home health agencies, hospice care, outpatient services, skilled nursing facilities, community clinics, and physician organizations. SJH is organized into three regions -- Northern California, Southern California and West Texas.

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About Amcom Software
Amcom Software, a subsidiary of USA Mobility, Inc. (Nasdaq: USMO), connects people to each other and to the data they need. This helps organizations save lives with communications that are faster, more accurate, and more efficient. Thousands of organizations worldwide rely on Amcom solutions for critical smartphone communications, contact center optimization, emergency management, and clinical workflow improvement. The company's products are used by leading organizations in healthcare, hospitality, education, business, and government. By continually developing its industry-leading technologies, Amcom Software has steadily grown and solidified its market leadership. For more information, call 800.852.8935, go to or find us on Twitter @AmcomSoftware.

Mobile Connect, Powered by Amcom is a trademark of Amcom Software.


Amcom Software
Jill Fryklund, +1 952-230-5363

Release Summary

Secure texting app and web-based on-call scheduling tool integrate to help ensure the right clinician is reached quickly. HIPAA-compliant texting encrypts sensitive patient information via smartphones


Amcom Software
Jill Fryklund, +1 952-230-5363