|At the 2013 Information Services Group (ISG) Americas Sourcing Industry Conference, IPsoft’s president and CEO, Chetan Dube, will present his thoughts on the advent of smart machines in IT during the session, “Automation as a Disruptor.” During this presentation, Dube will provide a glimpse into the future of automation and describe how new technology is today driving the wave of Labor Automation.|
|The ITO market is at an inflection point, with a growing list of technologies that must be enabled, supported and managed, and limited gains from labor arbitrage. Labor Automation aims to reverse that trend by reducing the amount of human involvement required to support technology operations. New autonomic technologies leveraging learning and cognitive models have come to show upwards of 80% automation for complex tasks.|
|The 2013 Americas Sourcing Industry Conference, hosted by ISG, is being held at the Westin Stonebriar in Dallas, Texas.|
|IPsoft’s session, “Automation as a Disruptor,” will take place on September 10, 2013, from 9:30 - 10:30 a.m. CDT in the Stonebriar Ballroom.|
|Chetan Dube is the president and CEO of IPsoft -- he has led the company to create a radical shift in the way IT is managed. Prior to founding IPsoft in 1998, Dube served as an assistant professor at New York University, where his research was focused on deterministic finite-state computing engines. Dube is a widely-recognized speaker on autonomics and utility computing and serves on the board of numerous IT-related institutions.|
- For more information about IPsoft, visit www.ipsoft.com.
- For SIC 2013 attendees interested in meeting with Chetan Dube or other IPsoft representatives, please contact firstname.lastname@example.org.
IPsoft, ISG, Information Services Group, autonomics, automation, Chetan Dube, Sourcing Industry Conference, SIC, IT, outsourcing, IT management, remote infrastructure management, managed services
About Information Services Group
Information Services Group (ISG) (NASDAQ: III) is a leading technology insights, market intelligence and advisory services company, serving more than 500 clients around the world to help them achieve operational excellence. ISG supports private and public sector organizations to transform and optimize their operational environments through research, benchmarking, consulting and managed services, with a focus on information technology, business process transformation, program management services and enterprise resource planning. Clients look to ISG for unique insights and innovative solutions for leveraging technology, the deepest data source in the industry, and more than five decades of experience of global leadership in information and advisory services. Based in Stamford, Conn., the company has more than 800 employees and operates in 21 countries. For more information, please visit www.isg-one.com.
IPsoft is a world leader in the use of automation technology to reduce and remove manual activities from IT and Business Process Operations. IPsoft provides comprehensive Managed Services, delivered using its proprietary, autonomic platform, to optimize IT support, lower costs and improve service quality. IPsoft also licenses this technology to enterprises and service providers, to enable them to deliver efficiencies across a wide range of support, management and business processes. IPsoft’s experience as a practitioner of high quality service delivery has ensured the development of technology which will not just promise but genuinely deliver real-world benefits.