TORONTO--(BUSINESS WIRE)--AudienceView is pleased to announce that futurist Garry Golden will give the keynote address at its fourth annual AVConnect users conference, rounding out an already stellar line-up of industry experts. Attendees are getting ready to check in at the lovely Hilton San Diego Resort and Spa for this memorable user event taking place February 26 to 28, 2013.
An academically trained futurist, Golden is one of the world’s leading forecasters and strategists, speaking and consulting on issues that are shaping business and society in the 21st century. He trains audiences to close the gap that may exist between changes from the outside world and changes within their company or industry.
At AVConnect 2013, Golden will inspire attendees to tap into their inner futurist so they can spot market trends and disruptions on the horizon, then uncover the resulting opportunities. The big data buzz will be demystified and simplified, with Golden revealing how translating data can influence behaviour change in customer relationships and improve overall service satisfaction. This insight will enable entertainment professionals, as futurists, to navigate the opportunities and challenges of a more transparent, accountable relationship with their customers.
Golden will discuss the future of mobile and social media, how both will continue to evolve around advances in software and shifting cultural norms, and why being innovative with next-generation technologies will shape the audience experience. The demographic transition of Generation Y, which grew up with technology, will also present new opportunities and challenges for traditional business models as they experience changes in life stages and lifestyles.
“Garry’s keynote will be powerful and valuable for AVConnect 2013 attendees, helping them to embrace developments in a new way, increase their foresight to identify emerging trends, and solve business challenges through disruptive and transformative innovation,” said Mark Fowlie, President and COO for AudienceView. “There is something for everyone at AVConnect 2013. We are excited to be presenting three days of education and a forum ripe for networking with industry peers so that everyone goes home equally inspired.”
Following feedback for a resounding ‘more!’ and to meet user needs, AVConnect has been extended over three days for the first time this year, allowing for additional sessions and more time for each session. Attendees from around the world will benefit from hands-on training, engaging panel discussions, inspiring case studies, education sessions led by in-the-trenches experts, and networking with fellow AudienceView users in the sunny city of San Diego.
AudienceView provides a powerful, enterprise-level e-commerce solution to the entertainment industry, including commercial and not-for-profit arts organizations, regional ticketing agencies, arenas, film festivals, college athletics, professional sports teams, and race tracks. With customer relationship management (CRM) at the core, it ensures ticketing/e-commerce, marketing, fundraising, content management, venue management and business analytics are effectively integrated in a single, easy-to-use, web-based solution. Supporting over 550 venues across five continents, AudienceView operates seamlessly across traditional and next-generation environments – from physical box offices, kiosks and desktop computers to social media, mobile and tablet devices.
MarketView is the world’s first white-label, self-serve e-commerce and CRM solution. Developed upon the company’s widely deployed e-commerce platform, the innovative, cloud-based solution enables any business or brand to enter the emerging self-serve event management and ticketing market quickly, affordably and profitably. It provides more features and functionality than other currently available self-serve platforms.