SAN FRANCISCO--(Hotel Nikko San Francisco were honored by receiving individual industry awards this year for their work.)--The general manager and two staff members of
“It is gratifying to know that others take notice of true hospitality. To be acknowledged by the San Francisco Hotel Council, CH&LA, and PCMA for our associates’ significant efforts is humbling, and the Nikko is truly honored to be represented in fine fashion by Kelly and Kevin.”
Vice President and General Manager Anna Marie Presutti commented, “We are proud of all of our associates for the contributions they provide. To have their efforts recognized by the associations in our industry is tremendous.”
Kevin Huang, a 15-year Housekeeping Department veteran, earned the 2012 Hotel Council of San Francisco’s Unsung Hero Award earlier this year. Huang was recognized for his ability to identify and solve problems and his keen awareness of his surroundings. Earlier in the year, he spearheaded an initiative to improve the hotel’s signage system to help guests find their rooms more easily; and by acting quickly when he noticed the carpet outside a guest room was wet, he was able to save the guest's belongings and prevent other guests from being affected.
In November, Group Sales Manager Kelly Merritt won California Hotel & Lodging Association’s Stevan Porter Emerging Hospitality Leader of the Year Award. “Not only is she a superstar with her clients, consistently delivering great value and sensational experiences to their organizations, but Kelly is also prominent throughout the local community where she has made an impact with her philanthropic activities,” Presutti commented. “You will find her volunteering time dishing meals up to the homeless at GLIDE Memorial, assisting at the San Francisco Food Bank, and even helping make dreams come true for Make-A-Wish.”
In October, Ms. Presutti received the prestigious Legend Award from the Professional Convention Management Association’s (PCMA’s) Northern California Chapter. “Since the Association’s members, all meeting planners, voted for this award, it makes me especially proud to receive it,” Presutti said.
The Legend Award joins the many others in Presutti’s trophy case that she has been given for awards and honors she has received since her 2006 appointment as the hotel’s general manager. She has been named one of “The Most Influential Women in the Bay Area” by the San Francisco Business Times for six years in a row, and was chosen “Outstanding General Manager of the Year” for 2010 by the California Hotel & Lodging Association. She is the immediate past-president of the Hotel Council of San Francisco and serves on the Boards of the Kraft Fight Hunger Bowl and the San Francisco Travel Association (previously known as the San Francisco Convention & Visitors Bureau).
Presutti noted, “It is gratifying to know that others take notice of true hospitality. To be acknowledged by the San Francisco Hotel Council, CH&LA, and PCMA for our associates’ significant efforts is humbling, and the Nikko is truly honored to be represented in fine fashion by Kelly and Kevin.”
About Hotel Nikko San Francisco
Hotel Nikko San Francisco, at 222 Mason Street in the heart of Union Square, features 532 stylish guest rooms and suites, newly renovated and award-winning Restaurant ANZU, Club Nikko with its skylit pool, and 22,000-square feet of meeting and banquet space. Hotel Nikko San Francisco is the U.S. flagship of Nikko Hotels International, an international luxury hotel group operated by JAL Hotels Co., Ltd., headquartered in Tokyo. For reservations or more information about Hotel Nikko San Francisco, please visit www.hotelnikkosf.com or call 1-800-NIKKO-US.