SPRINGFIELD, Mo.--(BUSINESS WIRE)--John Q. Hammons Hotels & Resorts today announced the company’s distinction of having the #1 rated Embassy Suites Hotel in the world in its national portfolio for six consecutive years. The Springfield, Mo.-based company’s Embassy Suites Omaha – La Vista / Hotel & Conference Center in Nebraska received the #1 ranking for the third consecutive year. The 257-suite hotel is connected to the La Vista Conference Center, representing 100,000 gross square feet of meeting space. Three hotels operated by John Q. Hammons Hotels & Resorts secured the coveted “Connie” Award for being the top three performing hotels among the 2011 Embassy Suites Hotels brand set. Overall, eight John Q. Hammons Hotels & Resorts properties in seven states were recognized as being among the top 10 percent performing Embassy Suites. John Q. Hammons Hotels & Resorts is the largest private, independent owner and manager of hotels in the United States.
Overall Top Performers
In addition to the three Connie Award winners, named for Hilton Hotels’ founder Conrad Hilton, five of John Q. Hammons Hotels & Resorts’ properties were recognized and ranked among the best of the best of more than 200 upscale, all-suite Embassy Suites Hotels across the Americas. The complete ranking of John Q. Hammons Hotels & Resorts’ top performers follows:
- #1 Embassy Suites Omaha – La Vista / Hotel & Conference Center in Nebraska – CONNIE AWARD
- #2 Embassy Suites – Loveland Hotel, Spa & Conference Center in Colorado – CONNIE AWARD
- #3 Embassy Suites Nashville SE Murfreesboro – Hotel & Conference Center in Tennessee – CONNIE AWARD
- #7 Embassy Suites Norman – Hotel & Conference Center in Oklahoma
- #14 Embassy Suites St. Louis – St. Charles/Hotel & Spa in Missouri
- #15 Embassy Suites Northwest Arkansas Hotel, Spa & Convention Center in Arkansas
- #16 Embassy Suites San Marcos – Hotel, Spa & Conference Center in Texas
- #21 Embassy Suites Hot Springs Hotel & Spa in Arkansas
The outstanding performance results are based on quality assurance audits measuring cleanliness, condition and adherence to brand standards, as well as customer scores rating staff service and the quality of the hotel’s physical accommodations. Each honored hotel will receive a trophy, monetary prize and recognition during an upcoming on-property ceremony.
“Truly listening and taking action are keys to our continued success,” said Jacquie Dowdy, CEO of John Q. Hammons Hotels & Resorts. “We humbly thank our guests for taking time to share feedback and to recognize our hotels’ outstanding performance. We also give thanks to our more than 9,000 passionate associates nationwide for living the John Q. Hammons legacy of excellence.”
Embassy Suites properties operated by John Q. Hammons Hotels & Resorts feature a variety of amenities for both business and leisure travelers. Select hotels also feature a full-service spa. For more information about John Q. Hammons Hotels & Resorts’ Embassy Suites properties, please call 1-800-EMBASSY or visit www.jqhhotels.com.
About Embassy Suites Hotels
Embassy Suites Hotels, one of Hilton Worldwide’s 10 market-leading brands, gives guests more during every stay. The full service, upscale brand offers spacious two-room suites, free cooked-to-order breakfast and a nightly Manager’s Reception with complimentary appetizers and beverages. Both leisure and business travelers looking for an approachable, upscale experience feel right at home in the brand’s inviting atrium environment. Embassy Suites Hotels has 213 properties across the Americas and an additional 30 in the pipeline. For more information, visit www.embassysuites.com, and connect with Embassy Suites at www.embassysuitesmediacenter.com, www.facebook.com/embassysuiteshotels and www.twitter.com/EmbassySuites.
About Hilton Worldwide
Visit www.hiltonworldwide.com for more information and connect with Hilton Worldwide at www.facebook.com/hiltonworldwide, www.twitter.com/hiltonworldwide, www.youtube.com/hiltonworldwide, www.flickr.com/hiltonworldwide and www.linkedin.com/company/hilton-worldwide.
About John Q. Hammons Hotels & Resorts
Springfield, Mo.-based John Q. Hammons Hotels & Resorts is the largest private, independent owner and manager of hotels in the United States, representing brands such as: Chateau on the Lake Resort, Spa & Convention Center; Courtyard by Marriott; Embassy Suites Hotels; Hampton Inn & Suites; Hilton; Holiday Inn; Homewood Suites by Hilton; Marriott; Plaza Hotels Collection; Radisson; Renaissance; Residence Inn by Marriott; and Sheraton. With a portfolio of 78 hotels representing nearly 19,000 guest rooms/suites in 24 states, John Q. Hammons Hotels & Resorts’ properties are dominant in their markets. Founded on the extraordinary vision of John Q. Hammons and built on his legacy of excellence spanning more than 50 years, John Q. Hammons Hotels & Resorts has become one of the most recognized and award-winning companies in the hospitality industry. Built to be the best, John Q. Hammons Hotels & Resorts continues to set the standard in hospitality management and hotel development. For more information about John Q. Hammons Hotels & Resorts, visit the company’s website at www.jqhhotels.com or www.facebook.com/jqhhotelsresorts.
Editor’s Note: Photos of John Q. Hammons Hotels & Resorts’ properties are available on request.