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 American Express
January 26, 2012 08:00 AM Eastern Daylight Time 

American Express Launches Social Media Show + Tell to Help Small Businesses Harness the Power of Social Media

Members of American Express’ New LinkedIn User Group, Business Knowledge Share, Can Get Free Tips, Strategies Directly From Insiders at the Top Social Media Platforms

Facebook, foursquare up First

NEW YORK--(BUSINESS WIRE)--Courtesy of American Express, small businesses now have a brand new resource available to help them grow and succeed through social media. Officially launching today, “Social Media Show + Tell” resides within American Express’ newly created Business Knowledge Share enhanced LinkedIn user group. Through a series of “show and tell” videos available to members, representatives from the most popular digital and social platforms – starting with Facebook – explain how their tools can have a formidable impact on small businesses and empower business owners to maximize the potential of the growing digital landscape.

“The Social Media Show + Tell series on Business Knowledge Share further demonstrates how American Express is giving small business owners access to the tools they need to help grow their business.”

The Social Media Show + Tell videos aim to demystify these platforms for small businesses by providing easy to understand commentary and advice from the leading experts behind each of the platforms. Each video shows how small business owners can take advantage of different social media platforms, walks business owners through each step of the registration process and clearly illustrates the business potential of engaging customers in an ongoing dialogue. Further, group members will be able to engage directly with the featured platform expert to ask questions. Coupled with the collaborative community of Business Knowledge Share, small business owners now have actionable insights relevant to their businesses in a single, easily accessible location. Social Media Show + Tell will next roll out how-to videos containing tips and advice on how to take advantage of the foursquare platform, among others.

“American Express is constantly looking for new and unique ways to provide additional value and support to small businesses and small-business professionals. From launching the ‘Go Social’ tool that enables merchants to create and manage coupon-less offers and offering free Facebook ads to small business owners as part of Small Business Saturday, to partnering with foursquare to offer exclusive merchant Specials, our digital initiatives with the leading social platforms are designed to enable small businesses to get ahead and grow,” said Penni Berns, Vice President of Americas Merchant Marketing & Insights at American Express. “The Social Media Show + Tell series on Business Knowledge Share further demonstrates how American Express is giving small business owners access to the tools they need to help grow their business.”

The Business Knowledge Share LinkedIn user group, which has already attracted nearly 2,000 members, includes small business owners, entrepreneurs and social media experts. The group offers members practical advice and tips about how to grow your business, while providing a community of like-minded peers to exchange news, ideas and support.

Calling All Small-Business Professionals

Social Media Show + Tell on Business Knowledge Share is open to all small-business professionals regardless of their affiliation with American Express. To join the Business Knowledge Share community, prospective members must first join LinkedIn and then request membership for the group at: www.businessknowledgeshare.com.

About American Express

American Express is a global services company, providing customers with access to products, insights and experiences that enrich lives and build business success. Merchant Services is the merchant network of American Express, which acquires and maintains relationships with millions of merchants around the globe, which welcome American Express-branded Cards. Learn more at americanexpress.com and connect with us on facebook.com/americanexpress, twitter.com/americanexpress and youtube.com/americanexpress.

Contacts

American Express
Christine Elliott, 212-640-0622
Christine.S.Elliott@aexp.com

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