U.S. Bank Customers Get Mobile Banking Upgrade

MINNEAPOLIS--(BUSINESS WIRE)--U.S. Bank recently released a new mobile banking application that significantly upgrades the mobile banking experience for all customers. The upgrade offers improved features and customer experience for iPhone, Android and BlackBerry. The new app, available in app stores now, begins a series of upgrades planned for U.S. Bank mobile banking over the next several months.

“Customers are blending all of their business into their smartphones, and in many cases, mobile devices are now the first point of entry for consumers”

"Customers are blending all of their business into their smartphones, and in many cases, mobile devices are now the first point of entry for consumers,” said Meheriar Hasan, executive vice president and head of U.S. Bank’s Internet and mobile channels. “U.S. Bank is a leader in mobile banking and with this new app, we have made banking even more convenient for our customers by delivering service right to the palms of their hands.”

Mobile check deposit

The new U.S. Bank mobile banking app has all the features and functionality that customers have come to expect from their mobile device, including mobile check deposit. U.S. Bank was one of the first banks in the nation to introduce mobile check deposit for iPhone when it launched in March 2011, and remains one of only a few banks to offer mobile check deposits today. The new app enables check deposit on iPhone and Android using the device’s camera feature. Customers will be able to deposit checks via iPad in January 2012.

Person-to-person payment

Another innovative mobile feature that U.S. Bank now offers is Pay-A-Person, which allows customers to send money to anyone in the United States simply by using the recipient's mobile number or email address.

Easy access to the app

U.S. Bank has made it much easier for customers to find and download the appropriate app to their smartphones. At www.usbank.com/mobile, customers can get the app by having an SMS message with a link sent to their smartphone, or by scanning the QR code, which will take them to the correct app store for their phone. Customers can also scan the QR codes on U.S. Bank ATM screens, or signs at U.S. Bank branches.

Easy login

U.S. Bank customers will now be able to log in to mobile banking with the same credentials they use for Internet banking, making it easier to login to mobile banking. Customers can also access other features, such as ATM and branch locator or customer service, without logging in to mobile banking. Using the phone's GPS, U.S. Bank now lists the closest U.S. Bank branches and ATMs to the customer’s current or chosen location.

Features that match services available via Internet banking:

immediate access to account balances and transaction history,
funds transfer,
bill payment, and
payments to other U.S. Bank accounts such as credit cards and car loans.

U.S. Bank is a leader in mobile innovation and has been recognized for its work in the mobile space. The company was the first bank in the United States to offer mobile banking and bill pay services to under-banked customers on reloadable prepaid cards such as U.S. Bank AccelaPay and ReliaCard. The U.S. Bank AccelaPay mobile banking application was honored as the "Best in Category for Virtual or Mobile Prepaid Application" at the 2011 Paybefore Awards. More recently, U.S. Bank was the first to offer a mobile application with instant approval and card access when it launched the REI Visa app for the iPhone in October 2011. Mobile access for businesses got easier with the launch of U.S. Bank SinglePoint Mobile in September 2011 and for health and flexible spending account customers with the launch of the U.S. Bank Healthcare Payments app in April 2011. U.S. Bank is a leader contactless mobile payment technology, being among the first banks to adopt mobile payment technology for contactless readers at the point of sale.

U.S. Bancorp (NYSE: USB), with $330 billion in assets as of Sept. 30, 2011, is the parent company of U.S. Bank, the fifth-largest commercial bank in the United States. The company operates 3,089 banking offices in 25 states and 5,092 ATMs and provides a comprehensive line of banking, brokerage, insurance, investment, mortgage, trust and payment services products to consumers, businesses and institutions. U.S. Bancorp and its employees are dedicated to improving the communities they serve, for which the company earned the 2011 Spirit of America Award, the highest honor bestowed on a company by United Way. Visit U.S. Bancorp on the web at www.usbank.com.