ACT Conferencing Introduces Enhancements and Updates to Global Platforms

LAKEWOOD, Colo.--(BUSINESS WIRE)--ACT Conferencing today announced service enhancements to improve its audio, web and video conferencing solutions.

“ACT continues to add convenience features that add value and enhance customer experience. We're pleased to have worked with RIM in ensuring that the BlackBerry Mobile Conferencing app works smoothly and brings value to our mutual customers”

New Global Local and Toll-Free Access Numbers

To support ACT’s focus on large, multi-national companies, it has added several countries to its list of local access dial-in numbers:

• Brazil
• Bahrain
• China
• Egypt
• Serbia

This means participants in these countries attending an ACT customer conference call have the ability to dial a local or in-country toll-free number to access the call, decreasing their costs and improving accessibility and call quality.

In addition, while ACT continues to expand presence in China, it has begun billing in Chinese Remnimbi (RMB).

BlackBerry Mobile Conferencing Application

The BlackBerry® Mobile Conferencing application helps BlackBerry® smartphone users get the most out of ACT’s ReadyConnect® service. Available on BlackBerry App World™ and developed by BlackBerry-maker Research In Motion (RIM), the application allows users to easily connect to conference calls on the go. BlackBerry Mobile Conferencing uses natural language processing to turn dialling phone numbers and access codes into a simple "Join Now" button and reminder. It also makes it easy to schedule conference calls by providing access to personal bridge details with one click.

The application has been tested and certified with ACT’s ReadyConnect service, and is supported for ACT users in the U.S. and Canada.

“ACT continues to add convenience features that add value and enhance customer experience. We're pleased to have worked with RIM in ensuring that the BlackBerry Mobile Conferencing app works smoothly and brings value to our mutual customers,” commented Gary Iles, vice president of global sales and marketing with ACT.

Virtual Events Solutions Bundles

To address customers’ global communications requirements and support demands to reduce cost and yield higher return-on-investment, ACT now offers virtual events packages customized for several market segments.

There are four main event-type categories with several options for customization within each. These bundles combine ACT’s ConferenceCastTM webcasting services with operator-assisted audio and video solutions.

Market Communications

1. Thought Leadership – “webinar” style package to share ideas and/or industry insight interactively

2. Market Broadcast – “one-to-many” events where message and reach are primary objectives

3. Multimedia Investor Relations – adds web presence, security, and efficient access to traditional IR calls

Demand Generation

4. Product Demonstration – large-scale sales presentations or demonstrations with archive for extended ROI

5. Lead Generation – marketing events where lead capture determines success

Internal Communications

6. Employee Town Hall – effective “one-to-many” communication to a dispersed, but internal audience

7. Internal Training – internal, repeated training initiatives looking for consistency in message

Continuing Education

8. Virtual Training – online training on a product or topic where testing is unnecessary

9. Testing & Certification – custom, live or recorded, virtual education events with testing and certification

About ACT Conferencing

Established in 1989, ACT Conferencing is a global provider of corporate audio conferencing, web conferencing and video conferencing services. ACT’s integrated platforms provide managed, international and local-language services. The company is headquartered in Lakewood, Colorado, with operations in Australia, Canada, France, Germany, Hong Kong, Malaysia, Netherlands, Singapore and the UK. For more information, visit www.actconferencing.com.

Cautionary Statements

Statements made in this news release that are not historical facts, such as those discussing future plans and management’s beliefs, are forward-looking statements. Actual results may differ materially from those projected in any forward-looking statement. Important factors that could cause actual results to differ materially from those anticipated by any forward-looking information include, but are not limited to, future economic conditions, competitive services and pricing, new competitor entry, availability of financing, the delivery of services under existing contracts and other factors. Such statements are based on management’s current expectations, assumptions, estimates and projections about our industry and business and include statements about markets for our products and services, and development and expansion of products. ACT does not expect and disclaims any obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

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