Yap Powers Spanish Language Voicemail-to-Text for MetroPCS

Language identification technology automatically determines whether message was spoken in English or Spanish

CHARLOTTE, N.C.--(BUSINESS WIRE)--Yap, a leading provider of fully automated speech recognition services, announced today that it is powering MetroPCS’ Spanish language Voice Mail to Text service. Using Yap’s speech recognition technology, MetroPCS customers can now enjoy the convenience of reading Spanish voicemail messages.

“There is a tremendous market opportunity for transcribing Spanish voicemails into text, and Yap’s platform provides the necessary high accuracy and fast turn-around time.”

Today, Spanish is the primary language spoken at home by more than 35 million people living in the United States. More than a third of the population in California and Texas speak Spanish.

“Spanish language support is a natural evolution for Yap,” says Marcello Typrin, vice president of products at Yap. “There is a tremendous market opportunity for transcribing Spanish voicemails into text, and Yap’s platform provides the necessary high accuracy and fast turn-around time.”

MetroPCS originally launched its U.S. English language Voice Mail to Text service in April of last year using Yap. In addition to including support for Spanish, the service is using Yap’s language identification technology to automatically determine whether a voicemail was spoken in English or Spanish and then transcribes it into the corresponding language.

Voicemail-to-text transcription offers a variety of improvements over traditional voicemail services. Reading a voicemail message is much faster than listening to it. Transcriptions can be viewed in meetings where listening to voice messages is not practical. By having the contents of voicemails transcribed into text, there is no need to search for pen and paper to write down message details.

Voice Mail to Text is available today to all of MetroPCS’s 8.9 million customers and is offered at no cost for select plans. Go to metropcs.com/plans for details.

For more information about how Yap’s speech recognition services can benefit your company, please visit www.yapinc.com.

About Yap

Founded in 2006, Yap® pioneered the world's first high accuracy, fully automated cloud-based speech recognition platform. The Company offers a simple, scalable and cost effective approach to implementing advanced speech transcription services. Today, service providers and enterprise communications companies including Microsoft and Sprint use Yap's Speech Cloud™ to quickly deploy innovative applications such as voicemail-to-text, mobile messaging, conference call transcription and call mining. Consumers can download Yap's voicemail-to-text application to their iPhone or Android phone from the App Store or Android Market. The Company is headquartered in Charlotte, North Carolina. Yap is privately held and institutionally financed by SunBridge Partners and Harbert Venture Partners.