Endeca and Acquity Group Host Leading Industry Analyst for Webinar on Designing Customer Experiences in 2011

CAMBRIDGE, Mass.--(BUSINESS WIRE)--Endeca Technologies, Inc., an agile information management software company, and Acquity Group, a leading multichannel commerce and digital marketing company, announced today a webinar entitled ‘Designing Customer Experiences in 2011 and Beyond’ featuring guest speaker Paul Hagen, principal analyst at Forrester Research Inc. Participants will learn key strategies for defining and managing the customer experience in an increasingly complex world, including how to build a customer-centric culture. The webinar will highlight key requirements for building an engaging multichannel strategy and priorities to focus on for the next 12 months.

WHO:	Forrester’s Paul Hagen serves Customer Experience Professionals who are working on enterprise-wide efforts that cross channels and business segments. His research focuses on defining a customer experience strategy (B2C and B2B), building organizational culture, and appointing a chief customer officer. Secondary areas of research include CRM, voice of the customer, and customer experience measurement.
	Paul will be joined by John Andrews, vice president, marketing and product management, InFront at Endeca.
WHAT:	‘Designing Customer Experiences in 2011 and Beyond’ webinar
WHEN:	Wednesday, July 13^th at 12:00p.m. EDT/9:00 a.m. PDT/5:00 p.m. BST
WHERE:	Register for the webinar at http://www.endeca.com/en/news-and-events/endeca-events/2011/Designing_CXM_2011.html

About Endeca

Endeca is a leading provider of agile information management solutions that guide people to better decisions. Our software products, Endeca InFront™ and Endeca Latitude®, help people and organizations make better decisions despite constantly changing business needs and data integration requirements. Agile information management enables IT departments to adapt rapidly to diverse and changing information, while consistently helping end-users find the information they need and understand what they found. Endeca solutions are built on our MDEX Engine® technology, a patented hybrid search analytical database. This innovation drives the industry leading Guided Navigation® user experience. Every day, Endeca’s solutions guide millions of users and thousands of businesses to faster and better use of information for decisions in life and work. Headquartered in Cambridge, Mass., Endeca has operations in North America, Europe, and Asia.

For more information: endeca.com, http://ebusinessfacets.endeca.com/ or [e-mail].

Endeca, Endeca Latitude, Guided Navigation, InFront and MDEX Engine are trademarks or registered trademarks of Endeca Technologies, Inc. in the United States and other countries. All other product and company names and marks mentioned in this document are the property of their respective owners and are mentioned for identification purposes only.