T-Mobile Bolsters Options For Small Businesses with Flexible, Multi-Line Shared Pooling Plans

BELLEVUE, Wash.--(BUSINESS WIRE)--Today, T-Mobile USA, Inc. expanded its business portfolio with new well-priced, pooling plans designed to support the unique needs of small business customers. With small businesses expected to increase their spending on wireless data services by 42 percent between 2010 and 2015¹, T-Mobile’s affordable shared plans for multiple lines allow customers to tailor their wireless needs as their business grow.

“Overall Customer Satisfaction with Wireless Retail Sales”

The 11 new shared plans are available nationwide to small business customers in T-Mobile retail stores, over the phone at 1-800-TMOBILE and through business sales account managers. Starting at just $59.99 per month for two lines using 1000 Whenever Minutes®, with no activation fee, the plans provide access to voice calling on America’s Largest 4G Network™.² Additional lines are $9.99 each per month, with the maximum number of lines varying based on the plan selected.

“T-Mobile understands small business owners have unique wireless needs that require customized solutions to fit diverse budgets,” said Matt Millen, vice president of small and medium business sales at T-Mobile USA. “These new simple and flexible multi-line rate shared plans, combined with award-winning customer service and America’s Largest 4G Network, deliver a great value for small businesses.”

The new plans are ideal for small business customers that have wireless usage on multiple lines. The shared pools include options that range from 1000 minutes to 50,000 minutes. Small businesses also have the following options to add to their shared voice plans:

• Small Business Data and Messaging Features
  • Small Business Smartphone/Feature Phone & BlackBerry (BIS) Unlimited Data and Messaging $24.99/month per line (BlackBerry® BIS/BES for $34.99/month per line)
  • Small Business Tethering and Wi-Fi Sharing $10/month per line
  • Small Business Unlimited Messaging $10/month per line
• International Talk and Text – An add-on feature for $20/month per line that allows calls to landlines in 50+ countries with no long distance charges³ and unlimited texting to mobile numbers in 190+ countries. International Discount Calling is bundled with this feature to provide discount calling rates outside of the 50+ countries.
• Premium Handset Protection® Bundle– Provides insurance and warranty coverage, as well as Mobile Security to help customers find a temporarily lost or misplaced phone.
• Business Family Allowances™ – Allows customers to set limits for minutes, messages, and downloads to avoid unexpected overage charges.

T-Mobile’s new shared pooling plans are the next wave of the company’s offerings to small businesses. In March 2011, T-Mobile launched the T-Mobile Small Business Plan that allows small businesses to take advantage of unlimited voice, text and data for just $69.99 per month per line⁴. Additionally, customers who sign-up for a Small Business Plan with unlimited voice, text and data on a two-year contract receive a free BlackBerry^® Curve™ 9300⁵.

Customers can be assured of top-quality customer service and retail experience when working with T-Mobile. The company earned J.D. Power and Associates’ “Highest Ranked Wireless Customer Service Performance” two times in a row and “Overall Customer Satisfaction with Wireless Retail Sales” four times in a row⁶. T-Mobile continues to demonstrate its commitment to delivering top service wherever customers need it.

T-Mobile’s HSPA+ 4G network not available everywhere; capable device required to achieve 4G speeds. See coverage details at T-Mobile.com.

¹ In-Stat US Business Spending by Size of Business and Vertical, 2010–2015: Wireless Data, Handsets, and Voice. www.instat.com.

² Plans require a 24 month service agreement for new activations, and a 24 month contract renewal for existing customers switching to these plans.

³ International calls will decrement plan minutes.

⁴ Business Federal Tax ID (EIN #) required. Rate plans are for accounts of 1-49 lines. Taxes and fees additional. Data does not include BES.

⁵ Offer available in T-Mobile owned and operated retail stores or by calling 1-877-362-6295. Limit one device per eligible line; may not be combined with any other device discounts.

⁶ T-Mobile received the highest numerical score among wireless providers in the proprietary J.D. Power and Associates 2010 – Vol. 2 and 2011 – Vol. 1 Wireless Customer Care Performance Studies^SM and J.D. Power and Associates 2009 – Vol. 2 – 2011 – Vol. 1 Wireless Retail Sales Satisfaction Studies^SM. 2011 – Vol. 1 studies based on responses from 9,755 and 8,501 consumers, respectively, measuring 4 providers and measures opinions of consumers who contacted customer care within the past year and completed a sales transaction between January – June 2010. Proprietary study results are based on experiences and perceptions of consumers surveyed July – December 2010. Your experiences may vary. Visit jdpower.com

About T-Mobile USA, Inc.

Based in Bellevue, Wash., T-Mobile USA, Inc. is the U.S. wireless operation of Deutsche Telekom AG. By the end of the first quarter of 2011, approximately 128 million mobile customers were served by the mobile communication segments of the Deutsche Telekom group — 33.6 million by T-Mobile USA — all via a common technology platform based on GSM and UMTS and additionally HSPA+/HSPA+42. T-Mobile USA’s innovative wireless products and services help empower people to connect to those who matter most. Multiple independent research studies continue to rank T-Mobile USA among the highest in numerous regions throughout the U.S. in wireless customer care and call quality. For more information, please visit http://www.T-Mobile.com. T-Mobile is a federally registered trademark of Deutsche Telekom AG.

For further information on Deutsche Telekom, please visit www.telekom.de/investor-relations.