TeleTech Named Finalist in the 2011 American Business AwardsSM

Global Business Process Outsourcer Recognized for Corporate Social Responsibility Program

DENVER--(BUSINESS WIRE)--TeleTech Holdings, Inc. (NASDAQ: TTEC), one of the largest global providers of strategic consulting and technology-enabled business process outsourcing solutions, was named a finalist in the ninth annual American Business Awards^SM in the category of “Corporate Social Responsibility Program of the Year.” TeleTech was nominated for their commitment to give back to the communities across the world through the TeleTech Community Foundation. This year’s selection recognized TeleTech’s efforts to help the earthquake victims of Haiti.

“The Foundation gives TeleTech employees a way to positively impact their surrounding communities”

"The Foundation gives TeleTech employees a way to positively impact their surrounding communities,” said Emily Eikelberner, executive director of the TeleTech Community Foundation. “Our ability to deliver the infrastructure and more than 5,000 volunteers in less than a week to support the Haiti telethon is testament to the incredible versatility, agility and dedication the TeleTech family of employees possesses when called to action.”

This year marks TeleTech’s first American Business Awards nomination for Corporate Social Responsibility. Overall the company has received 11 Stevie^® Awards since 2006. The American Business Awards received more than 2,800 entries from across the U.S. in more than 40 categories. Winners will be announced in New York City on June 20, and receive the prestigious Stevie^® Award.

Community involvement is the one of the cornerstones of TeleTech’s corporate vision. TeleTech demonstrated their community commitment during the “Hope for Haiti Now: A Global Benefit for Earthquake Relief,” telethon that raised money for the victims of Haiti earthquake in 2010. More than 5,000 employees, clients and family members volunteered approximately 8,000 hours of their own time to take donations from telethon viewers. Utilizing TeleTech’s unrivaled technology infrastructure, volunteers handled more than 80,000 calls across 42 locations on six continents. In fact, the telethon raised more than $58 million -- the most money raised for a charity in telethon history.

About TeleTech

For nearly 30 years, TeleTech and its subsidiaries have helped the world’s largest companies achieve their most ambitious goals. As the go-to partner for the Global 1000, the TeleTech group of companies delivers technology-based solutions that maximize revenue, transform customer experiences and optimize business processes. From strategic consulting to operational execution, our more than 44,000 employees drive success for clients in the communications and media, financial services, government, healthcare, technology, transportation and retail industries. Our companies deliver award-winning integrated solutions in support of customer innovation, revenue generation, hosted technology, enterprise innovation, learning innovation and professional services. For additional information, please visit www.teletech.com.

About The Stevie Awards

Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at www.stevieawards.com.