T8 Webware Designs Regents Bank Website to Provide Small Business Owners Strategy, Consultancy Assistance

Boutique Business Bank Gains Control to Offer Customers More Online Tools, Guide Operations

CEDAR FALLS, Iowa--(BUSINESS WIRE)--T8 Webware, a financial Web strategy and personalized services firm, announced today the launch of Regents Bank's new website. Regents Bank specializes in serving small- to midsized businesses with entrepreneurial banking and bringing them strategies and consultative solutions to operate most profitably.

“Regents Bank has leveraged its site to meet the sophisticated service expectations of Web savvy customers and evolve others as more progressive users of the Web”

Regents Bank needed its website to centralize the informational resources relevant to small business owners and couple them with access to important online banking services. The website is also a critical component of the institution’s sales process since prospects are directed back to the website for initiating their banking relationship. With these goals in mind, bank executives realized that a more functional, informative site would prove more beneficial to those efforts.

Dan Yates, president and CEO at Regents Bank, said, “Like most other financial institutions, we felt that banking websites were always forced to compromise on either security or design. T8 Webware changed that for us. The company brought its awareness of the compliance challenges banks face as well as technological innovation that evolved our thinking on how to reach – and maintain rapport with – customers and prospects.”

Regents Bank hosts a wide range of tools on its website to educate small businesses on current issues, trends and available solutions, including blog posts and third-party articles of interest. Before partnering with T8 Webware, Regents Bank was limited in how often text and images could be updated because it had to rely on the vendor to facilitate those modifications. With T8 Webware’s content management system, FREEDOM8, financial institutions can alter Web copy and graphics immediately while upholding FDIC functional compliance and FFIEC guidelines. For Regents Bank, this means the flexibility and control to ensure that it provides only the most current information.

“We treat our website like another branch,” added Yates. Regents Bank has five physical locations, each having its own separate portal within the website. Visitors select the branch to which they are associated and are then provided a unique customer experience relevant to that branch. Users can also access their remote deposit capture, ACH, bill pay and online banking portals from the site.

“Regents Bank has leveraged its site to meet the sophisticated service expectations of Web savvy customers and evolve others as more progressive users of the Web,” explained Wade Arnold, CEO of T8 Webware. “As an institution focused on small business owners, Regents Bank has very specific demands for its website. These customers rate their trust and support in the institution on the relationship with their banker, and Regents Bank has been able to translate that same positive experience through the Web.”

About T8 Webware

T8 Webware is a financial Web strategy and personalized services firm that caters specifically to financial institutions. The company operates on the philosophy of helping financial institutions impact their own ability to grow and retain business through the organized, integrated use of various online tools and resources. In addition to providing more than 250 financial institutions with progressive non-template driven, mobile-enabled websites, T8 Webware offers personalized payment card services.

For more information, visit http://www.t8webware.com/.