WOBURN, Mass.--(BUSINESS WIRE)--snom technology AG announced today that its snom 3xx series IP desktop phones have passed interoperability testing for use with the Interactive Intelligence all-in-one IP communications software suite, Customer Interaction Center™ (CIC).
The combination of snom phones and CIC gives contact centers and enterprises an advanced, cost-effective, and easily deployed SIP-based unified communications solution from which to manage dozens to hundreds of individual endpoints.
"We’ve worked closely with snom for years to ensure our joint customers get a reliable solution,” said Interactive Intelligence chief marketing officer, Joe Staples. “With snom’s completion of interoperability testing, these solutions now offer our joint customers additional support resources for even faster deployment and user satisfaction.”
snom’s suite of VoIP phones includes advanced IP phones such as the snom 3xx series, full-color touchscreen desktop phones such as the snom 870, wireless DECT phones such as the m9 and related endpoints, such as the MeetingPoint conference phone. snom developed one of the industry’s first SIP-based solutions for endpoints and as a result, all snom endpoints are built on one of the most mature SIP stacks available, allowing for simple installation, industry-wide interoperability and crystal-clear sound quality. As unified communications systems have proliferated, the advanced technology and open standards in every snom product has proven to be an ideal combination for providing enterprises with cost-effective and feature-rich IP telephony.
“snom has been committed to interoperability since its inception and this partnership is yet another example of how snom can help make IP telephony deployments better and easier in all kinds of environments,” said Michael Storella, chief operating officer for snom technology. “As a leader in unified communications for both call centers and enterprises, we are pleased and honored to have our products certified by Interactive Intelligence, and we hope to continue our work with them as the industry continues to grow.”
Interactive Intelligence designed CIC as a scalable, standards-based, single-platform solution that delivers comprehensive multichannel applications minus the cost and complexity introduced by multipoint products.
For more information about snom in the Americas, please visit us at www.snomchannel.com; follow us on Twitter at www.twitter.com/snom; become a fan on Facebook at www.facebook.com/snom.VoIP.phones; or join our LinkedIn group at www.linkedin.com/groups?gid=1773766.
About snom
snom technology AG develops and manufactures VoIP telephones and related equipment based on the IETF open standard, SIP (Session Initiation Protocol). Recognized for its high-quality, customizable, and cost-effective business solutions, snom is also differentiated by the company’s history in the VoIP industry, and its dedication to high security standards. All of snom’s products, from desktop phones to IP PBXs, are designed to be fully interoperable with leading communications equipment vendors, and in 2010 the snom 300 desktop phone was officially accepted into the Microsoft Lync device compatibility program, qualifying it as a recommended device for use with the Microsoft Office Communications Server 2007 R2 and Lync server. snom customers benefit from the interoperability and flexibility that the snom telephones offer, including plug and play integration and universal compatibility with any SIP-based telephony platform. Founded in 1996 and headquartered in Berlin, Germany, snom technology AG also has offices in Italy, France, the United Kingdom and the US. The company distributes its fourth generation SIP phones through its network of more than 200 authorized reseller partners in 60 countries worldwide. For more information on snom, please visit www.snom.com.