NEW YORK--(BUSINESS WIRE)--Genpact Limited (NYSE: G), a global leader in business process and technology management is recognized as a leading provider of FAO services and among the major contenders in PO services in analyst firm’s Everest Research Institute’s reports, “Finance & Accounting Outsourcing (FAO) Annual Report March 2011” and “Procurement Outsourcing (PO) Annual Report April 2011.”
For the FAO category, Everest cites a number of reasons for Genpact’s FAO leadership distinction, including robust growth in new contract signings and renewals, expanded delivery capabilities in multiple locations globally including onshore in the U.S., and continued investments in its Smart Enterprise Processes (SEPSM) framework. The Everest FAO report highlighted Genpact as a 2010 FAO Market Star Performer based on the reasons above in addition to overall F&A offerings and an increase in year-on-year performance.
Everest Research’s PO report analyzed more than 15 PO service providers, placing Genpact in the Major Contender category that also highlights capabilities such as SEPSM as well as multi-process client wins and increased delivery capabilities in Romania and China. Genpact is also listed as a procure-to-pay (P2P)-focused PO Market Star Performer based on 2010 Annual Contract Value (ACV) growth, number of contract signings, and significant capability advancements including new technology partnerships and integrated IT and business process management (BPM) services. Furthermore, Genpact provides unique analytical capabilities in procurement services to drive business insights.
“Genpact is an established FAO market leader on Everest’s PEAK matrix and is now emerging as a major contender in the PO space. Our concept of ‘Market Star Performers’ helps to identify the service providers with maximum year-over-year advancements across market success and delivery capability. Genpact earned the status of 2010 Star Performer in both FAO and PO markets due to its top quartile performance for overall spending, continued expansion of global delivery footprint, and investments in building process and technology capabilities in these markets. Genpact’s success in both F&A and procurement also suggests the growing overlap between the two markets,” said Saurabh Gupta, Vice President, Everest Group.
Genpact’s leadership in the F&A services market is also demonstrated in a recent podcast panel moderated by Horses for Sources analyst Mike Atwood and hosted by independent analyst web site Enterprise Technology Management (ETM). Shantanu Ghosh, Genpact’s senior vice president and global head of Practices, Solutions and Transitions, was one of four F&A service provider experts on the podcast. He describes how Genpact’s growing F&A business is strengthened by the company’s Lean and Six Sigma legacy and focuses on driving business impact in client organizations. Genpact’s work for clients goes beyond efficiencies into true best-in-class effectiveness captured through the SEPSM framework. An abridged version of the podcast is posted on http://www.genpact.com/home/resource-library/podcast.aspx.
“We have built a whole science and methodology around enterprise-level processes along with enabling technology tools that support our business process management solutions and extensive global delivery capabilities, all of which become real differentiators in the marketplace,” said ‘Tiger’ Tyagarajan, COO of Genpact. “We are honored to be recognized by a top analyst firm like Everest Research and it’s a testament to our end-to-end F&A and procurement services that have helped our clients achieve continuous process improvements and significant business outcomes more and more each year.”
Additional Resources
Newly-posted videos featuring Genpact’s client successes with SEPSM, S2P and several F&A engagements may be viewed at http://www.genpact.com/home/our-services/sep/superior-business-outcomes.aspx. The full Everest Research Institute reports can be accessed at http://www.everestresearchinstitute.com/.
About Genpact
Genpact is a global leader in business process and technology management, offering a broad portfolio of enterprise and industry-specific services. The company manages over 3,000 processes for more than 400 clients worldwide. Putting process in the forefront, Genpact couples its deep process knowledge and insights with focused IT capabilities, targeted analytics and pragmatic reengineering to deliver comprehensive solutions for clients. Lean and Six Sigma are an integral part of Genpact’s culture and Genpact views the management of business processes as a science. Genpact has developed Smart Enterprise Processes (SEPSM), a groundbreaking, rigorously scientific methodology for managing business processes, which focuses on optimizing process effectiveness in addition to efficiency to deliver superior business outcomes. Services are seamlessly delivered from a global network of centers to meet a client’s business objectives, cultural and language needs and cost reduction goals. Learn more at www.genpact.com.