PLANO, Texas--(BUSINESS WIRE)--Dell Services today announced a new comprehensive line of services and solutions that will help enterprise customers achieve the benefits of mobile collaboration, computing and communications enhanced business processes. The new Enterprise Mobility Services comprise a portfolio of enterprise scale end-to-end solutions that encompass hardware, software, communications technologies and services, and back-end data center infrastructure and storage to support multi-carrier, multi-vendor mobile devices and operating systems.
The portfolio is an investment in advanced services to address strategic pain points that enterprises and CIOs are experiencing as critical challenges to their business as the work force becomes increasingly mobile. The Enterprise Mobility Services portfolio includes key assets and intellectual “know-how” in the areas of:
- Strategic Consulting - Services to establish an Enterprise Mobile Strategy: comprised of business consulting, tools, scenario assessment and cost benefit analysis, as well as implementation services for mobilization of workflows, business processes, mobile application development, end-to-end security, and networking.
- Mobile Device Management - Secure mobile lifecycle management services including provisioning, compliance, policy enforcement, asset management, application management, performance monitoring and usage.
- Telecom Expense Management - End-to-end industry best practice approach to management of voice, data, wireless, international roaming, and VoIP spend.
- Custom Application Development - Rapid-application development for emerging mobile devices, including smartphones and tablets with multi-platform, multi-carrier capabilities.
- Mobile Enterprise Application Platform – Design, build, and deploy based on the Dell Mobility Application Platform (DMAP) to mobilize business applications and processes across any user, device and location — on any network or mobile device platform.
- Security & Compliance - Secure mobile enterprise solutions for customers on both personal and corporate devices that deliver virtual and secure access to enterprise applications from any device.
Dell’s Enterprise Mobility Services will be deployed in North America and the U.K. first followed by expansion into EMEA and APJ regions.
Industry analysts concur that smartphones and tablets are expected to see future increased and substantial use in the enterprise. More people will be using personal or employer-issued mobile devices for work, but no single operating system or platform is likely to dominate the market. Enterprise Mobility Services is designed to deliver all the benefits of mobility without limiting end-user choice by delivering solutions that are secure, manageable, scalable and open to all mobile operating systems.
Quotes
“The rapid adoption of smartphone and tablet technology is changing how enterprises do business in ways we never thought possible and challenge enterprises on how to best utilize mobility without compromising security. Enterprise Mobility Services alleviates these concerns and allows our customers to strategically map out how best to use mobile technology.” – Steve Schuckenbrock, president, Dell Services.
“As the complexity and challenge of managing a wider variety of mobile devices on multiple systems rises, we will deliver a mobile solution that is secure, manageable, scalable, and open in support of our customers.” – Mary Chan, vice president, Dell Enterprise Mobile Solutions
About Dell
Dell (NASDAQ: DELL) listens to customers and delivers worldwide innovative technology, business solutions and services they trust and value. Dell Services develops and delivers a comprehensive suite of services and solutions in applications, business process, consulting, infrastructure and support to help customers succeed. For more information, visit www.dell.com.
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