BIRMINGHAM, Ala.--(BUSINESS WIRE)--Regions Bank (NYSE:RF) has been recognized by Greenwich Associates for providing distinguished quality service to small business and middle market customers in 2010.
The Greenwich Excellence Awards are based on feedback from more than 14,000 small businesses and more than 10,000 middle market businesses that rated their bank in a number of categories, including customer service, product capabilities, and willingness to lend. Less than five percent of financial services companies were selected for awards out of more than 750 providers.
Regions was recognized in four Greenwich Excellence Awards categories:
- Small Business Banking: National Relationship Manager Performance
- Middle Market Banking: National Overall Satisfaction
- Middle Market Banking: National Personal Banking – Overall Satisfaction
- Middle Market Banking: Regional Overall Satisfaction – South
“At Regions we understand that small and middle market businesses are the foundation of economic growth in the communities we serve and we are intensely focused on providing financial access, tools and advice to help them succeed,” said John Asbury, head of business services at Regions Financial. “What makes this honor most significant is that it’s a reflection of the service our bankers provide. We’re honored to receive this recognition – from Greenwich Associates and our customers.”
Regions has a long track record of providing capital to businesses along with solutions to help small businesses and middle market companies manage their financial needs through all economic cycles.
- Regions has remained an active lender throughout 2010, having made 41,310 new or renewed loan commitments totaling $7.2 billion to small businesses and $42.0 billion to other commercial customers.
- Through the Regions CashCOR process, Regions Bank relationship managers work with businesses to optimize cash flow and offer solutions to help them operate more efficiently.
- Regions has a dedicated Business Hardship Program with a team of specialists providing solutions to business customers faced with financial challenges.
- Regions bankers are calling on more than 18,000 businesses each month. And, to ensure no opportunity for business growth is overlooked, any declined small business loan application is reviewed through Regions' Second Review Process.
About Greenwich Associates
Greenwich Associates provides research-based strategy management services for financial professionals. Greenwich Associates' studies provide benefits to the buyers and sellers of financial services in the form of benchmark information on best practices and market intelligence on overall trends. Based in Stamford, Connecticut, with additional offices in London, Toronto, Tokyo, and Singapore, the firm offers over 100 research-based consulting programs to more than 250 global financial services companies. Please contact us for further information or to arrange an interview with one of our consultants. You can visit our website, www.greenwich.com, for more information.
About Regions Financial Corporation
Regions Financial Corporation, with $132 billion in assets, is a member of the S&P 100 Index and is one of the nation’s largest full-service providers of consumer and commercial banking, trust, securities brokerage, mortgage and insurance products and services. Regions serves customers in 16 states across the South, Midwest and Texas, and through its subsidiary, Regions Bank, operates approximately 1,800 banking offices and 2,200 ATMs. Its investment and securities brokerage trust and asset management division, Morgan Keegan & Company Inc., provides services from over 300 offices. Additional information about Regions and its full line of products and services can be found at www.regions.com.