MINNETONKA, Minn.--(BUSINESS WIRE)--Datacard Group, the world leader in secure ID and card personalization solutions, today announced that HarborOne Credit Union is utilizing its industry-leading Datacard® CardWizard® software to instantly issue Visa® debit cards on demand at the branch level. Activation is immediate, so members can start using their debit cards within minutes of opening a checking account or requesting a replacement debit card.
HarborOne Credit Union has implemented Datacard CardWizard software in all of its 15 United States branch locations around New England, with the goal to drive activation and usage rates up for its debit card program, eliminate the cost, risk and delay of sending cards through the mail and improve overall members’ satisfaction levels.
“There are many benefits to offering instantly issued debit cards to our members – first and foremost, the security and convenience of hand delivering the card in the branch differentiates us and gives us a competitive advantage in the marketplace,” said Wayne Dunn, senior vice president and chief technology officer at HarborOne. “In addition, because we now have the ability to instantly activate our debit cards, our members can start using their cards immediately, which increases their satisfaction because they leave the branch with a fully functional card, while increasing card usage rates and helping us achieve that ever so important top-of-wallet status.”
The credit union chose CardWizard software—which is PCI PA-DSS compliant—because of its ability to interface with their core banking technology, enabling easy implementation for automated instant issue, PIN selection, rePIN and instant activation.
For card production, HarborOne is utilizing the Datacard® FCP 20/20 card printer, which offers security features that meet established specifications for the instant issuance of Visa® debit cards. The FCP 20/20 card printer delivers brilliant, high-definition, full-color retransfer printing with over-the-edge coverage.
Instant card issuance and activation is part of Datacard Group’s Secure Issuance Anywhere™ infrastructure which includes scalable, flexible hardware, software, supplies, consultation and project management for any card issuance or personalization environment. The company’s expertise and intellectual property create an unmatched resource for financial institutions looking to implement a card issuance program that aligns with their business strategy and drives revenue and profitability. These card programs can include central or instant issuance, PIN selection and PIN change, embossed or unembossed cards, mobile payments including contactless, NFC and EMV®-compliant personalization applications.
For more information, please visit www.instantissuance.com or www.datacard.com.
About Datacard Group
Datacard Group is building on a 40-year heritage of innovation and customer success. Our portfolio of solutions, backed by expert service and support, enable card and secure ID programs for financial, government and other markets worldwide. With an unmatched commitment to customer satisfaction, Datacard remains the industry’s leading brand of secure ID and card personalization solutions. www.datacard.com
About HarborOne Credit Union
With $1.8 billion in assets, HarborOne is the largest community-based credit union in New England and one of the 100 largest in the United States. It has received five consecutive outstanding ratings for performance under the Community Reinvestment Act (CRA) from the Division of Banks, Commonwealth of Massachusetts. https://www.harborone.com/