SugarCRM Professional on Demand Software Listed Under iSPRINT (Packaged Solutions)

Small and Midsized Businesses Can Now More Cost-Effectively Deploy Robust, Yet Flexible and Intuitive Business Optimization Solutions

SINGAPORE--(BUSINESS WIRE)--SugarCRM, the world’s fastest growing customer relationship management (CRM) company, today announced its SugarCRM Professional on Demand software is now listed under iSPRINT (Packaged Solutions). Small and medium enterprises (SMEs) can claim up to 50 percent of the qualifying costs, capped at S$10,000, for the purchase/subscription of the first packaged solution listed under each solution category. (This is subjected to fulfilling the SME eligibility criteria and the availability of funds). SugarCRM Professional on Demand is a software-as-a-service (SaaS) CRM solution offered by iZeno Pte Ltd – a Singapore-based SugarCRM Gold Partner providing local support, training and implementation services.

“It is great to see government agencies understand the benefit of flexible, intuitive and open business solutions, and to incent their local businesses accordingly”

“SMEs who are first-time adopters of CRM software can access a quick-to-implement packaged solution to better manage their sales pipelines, leads and customer data. This aligns perfectly with SugarCRM’s strategy to make CRM simple to deploy,” said Benny Ng, director of business development, iZeno Pte Ltd.

SugarCRM’s Professional Edition, also known as “Sugar 6,” set the bar for ease of use, flexibility and openness for CRM. Sugar 6 was developed with the idea that CRM does not have to be complex to deploy or use, nor too expensive for growing companies. Sugar 6 delivers a clean, bold look and empowers users with the ability to view and consume data from nearly any source.

SMEs can now gain all of the competitive advantages of Sugar Professional on Demand hosted in Singapore with local support:

• Visibility into their sales pipelines, with deep reporting and forecasting features
• A closed loop between sales and marketing teams with strong, yet simple-to-use marketing automation tools
• The ability to increase customer satisfaction through industry-leading customer service and support tools

“It is great to see government agencies understand the benefit of flexible, intuitive and open business solutions, and to incent their local businesses accordingly,” said Doug Erickson, director of sales for SugarCRM, Asia-Pacific region. “The combination of SugarCRM’s attractive cost of ownership, the financial assistance from the government agency, and the expertise of iZeno make deploying a smart business solution like Sugar 6 a clear win for any business.”

About iZeno

Established in 2003, iZeno is a premier solution provider of best-of-breed open source business applications in the Asia Pacific Region. The iZeno professional service team leverages extensive industry and domain experience (in property, education, logistics, service and telecommunications) and flexible tools and methodologies to successfully deliver seamless solutions including consulting, implementation, customization, integration, data migration, training and support. For more information, call [phone] or visit: http://isprint.izeno.com.sg/.

For more information on iSPRINT packaged solutions, please log on to http://www.ida.gov.sg/sme/ITpackages.

About SugarCRM

SugarCRM makes CRM Simple. As the world's fastest growing customer relationship management (CRM) company, SugarCRM applications have been downloaded more than seven million times and currently serve over 600,000 end users in 80 languages. Over 6,000 customers have chosen SugarCRM's On-Site and Cloud Computing services over proprietary alternatives. SugarCRM has been recognized for its customer success and product innovation by CRM Magazine, InfoWorld, Customer Interaction Solutions and Intelligent Enterprise.

For more information, call [phone] or 1 87 SUGARCRM toll-free in the US, email [e-mail], or visit http://www.sugarcrm.com.