BoxTone Mobile Management Surveys Show Enterprise iPad Adoption Accelerating

COLUMBIA, Md.--(BUSINESS WIRE)--BoxTone(R), the expert in proactive Mobile Service Management software, today announced results from surveys of nearly 1200 IT professionals and line of business executives at more than 800 enterprises, government agencies and Managed Services Providers, which suggest that enterprise adoption of the iPad is accelerating.

“Enterprise iPad adoption is hewing closely to the established Technology Adoption Lifecycle (TALC) model, which governs the wide-scale enterprise adoption of new technology”

Key findings from the survey show that:

73 percent of respondents expect to deploy the iPad and other iOS devices within their organizations in the next 12 months, with more than a quarter expecting to rollout “immediately”
Nearly 40 percent of those surveyed anticipate iPad deployment growth in the range of 20 percent or more over the next 12 months
More than 50 percent plan to deploy at least one iPad application in the next 12 months, with a quarter anticipating three or more

From October 13-27, BoxTone conducted three Webinars on the topic of securing and managing enterprise iPads at the point of use. During the Webinars, BoxTone leveraged an interactive polling feature to garner the responses from attendees. Half of the survey participants were from the Fortune® 100 and nearly one-third of the companies participating in the surveys were in the Fortune® 500. Over 10 percent of all respondents were members of the executive tier and C-suite.

“The iPad could be part of one of the biggest IT asset expansion and replacement waves of the last two decades,” said Alan Snyder, CEO, BoxTone. “Impressed by its form factor and user experience, companies are just now budgeting for large scale rollouts in 2011, with most organizations viewing the iPad as a high-value application delivery platform. In addition, with the upcoming release of iOS 4.2 for the iPad, the enterprise will be able to tap into enterprise-grade Mobile Device Management capabilities from BoxTone to accelerate adoption in a safe and manageable way.”

“Enterprise CIOs are telling us that the iPad is quickly finding its way into the C-suite and across various lines of business,” stated Maribel Lopez of Lopez Research, which focuses on the communications environment. “This survey by BoxTone validates what we are hearing and emphasizes that organizations are seeing the value the iPad can deliver to the business including faster information delivery to take action, increased transaction velocity and more responsive customer service.”

When it comes to iPad management, 87 percent of those surveyed cited the process for secure iPad configuration and deployment as their primary requirement. In addition, 44 percent said readying their help desk for iPad support would be a major initiative.

“Enterprise iPad adoption is hewing closely to the established Technology Adoption Lifecycle (TALC) model, which governs the wide-scale enterprise adoption of new technology,” said Snyder. “So IT organizations must prepare now – with help from BoxTone Mobile Service Management software – to securely connect, scale support, optimize performance and maximize business impact from their iPad and associated app deployments.”

IT roles were heavily represented in the survey, with 35 percent engineering or architecture; 25 percent security or compliance; and 20 percent operations or service desk. The broad cross section of attendees suggests enterprises are treating iPad enablement as a strategic initiative closely tied to business drivers.

To see charts of all the significant findings from BoxTone’s series of enterprise iPad management Webinars and to register for an on-demand version of the Webinar “Secure and Manage Enterprise iPads at the Point of Use,” go to www.boxtone.com/enterprise_ipad.

BoxTone software centrally controls Apple iPhone and iPad, BlackBerry, Google Android, Nokia Symbian and Windows Phone mobile devices; BlackBerry Enterprise Server, Microsoft ActiveSync and Good Technology mobile connectivity platforms; and a wide variety of enterprise mobile applications. Clients include one in three Fortune® 100 companies, three in five of the largest U.S. federal agencies and three of the top five IT service providers. At the close of the most recent fiscal quarter, BoxTone’s install base had grown to more than 275 organizations worldwide, which rely on BoxTone to secure, manage and support more than 625,000 mobile devices.

About BoxTone

BoxTone’s proactive Mobile Service Management (MSM) solution is trusted by more than 275 of the world’s leading enterprises and government agencies, including 89 in the Global 2000, to continuously maintain optimal mobile performance & security at the lowest cost and risk. BoxTone's single unified mobile management console powered by patented automation technology addresses the entire mobile lifecycle: mobile device management, support management, operations management and business management. BoxTone delivers centralized control of all mobile devices including Apple iPhone and iPad, BlackBerry, Google Android, Nokia Symbian and Windows Mobile devices; mobile connectivity platforms including BlackBerry Enterprise Server, Microsoft ActiveSync and Good Technology; and enterprise mobile applications. Learn more from the expert in proactive Mobile Service Management (MSM) software solutions at www.boxtone.com, or call +1 410.910.3344

BoxTone and the BoxTone logo are trademarks of BoxTone. All other product or company names mentioned are used for identification purposes only and may be trademarks of their respective owners.