Vovici Reports Q3 2010 Results

Sales Up 37 Percent; More Than 350 Deals Closed

DULLES, Va.--(BUSINESS WIRE)--Vovici, the leading provider of Voice of the Customer and Enterprise Feedback Management (EFM) solutions today announced that total sales in Q3 2010 grew 37% compared to the same quarter last year, representing the largest quarter in company history.

“We are very proud of our accomplishments in the third quarter and have never been more confident about the future”

“We are very proud of our accomplishments in the third quarter and have never been more confident about the future,” said Greg Stock, chairman and CEO. “Based on our strong performance year-to-date, as well as our high expectations for the future, we are moving forward aggressively with both technological and organizational investments to capitalize on our momentum.”

In Q3 2010, the company added more than 350 new and renewal customers.

• New customers included: The American Society for Training & Development, Casella Waste Systems, Farah Leisure Parks Management, Lee Hecht Harrison, LifecycleRx, National Association of Corporate Directors, Northwestern Mutual Life, The Pennsylvania State University, Royal College of Psychiatrists, US Office of Personnel Management and Veridian Credit Union
• Customer renewals included: Agilent, AMD, American Cancer Society, AT&T, Autozone, BAE Systems, Blue Cross Blue Shield of Arizona, Caterpillar, CEB, Citigroup, Duke Energy, F5 Networks, Federal Express, Fiserv, Fox Entertainment, H&R Block, Hallmark, JCPenney, MetLife, New York City Department of Education, Panera Bread, PC World, Pfizer, PNC, Satrix Solutions, Sykes, Texas A&M, Verizon Business, Verizon Wireless, Walt Disney Company and Wawa

“We invested in this market because we believed in the value of feedback in helping companies measurably enhance and expand their brand," said Rajeev Batra, partner at Mayfield Fund. “The market has now evolved to a point where customer satisfaction and loyalty have a direct impact on both brand identity and the top and bottom line.”

In addition, Vovici continued to be recognized across the industry for its innovation and thought leadership:

• Top tier media coverage included:
  • Credit Union Business
  • Destination CRM
  • Fed Tech Bisnow
  • Inc. Magazine
  • Loyalty Magazine
  • USA Today
  • Washington Business Journal
• Industry awards included:
  • Named Finalist, Eloqua Markie award for Integration Innovation
  • Named #1 market research blog by Quirks Magazine
• High-profile industry involvement included:
  • Greg Stock, CEO, moderator at Inc. Magazine “Business Across Borders” events and guest professor at Penn State University
  • Jeffrey Henning, VP, strategy, speaker at American Marketing Association
  • Nancy Porte, VP, customer experience, keynote at ICSA and speaker at HFMA

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About Vovici

Vovici is the leading provider of intelligent online survey management and feedback solutions. Powerful, scalable and easy to use, Vovici’s solutions help companies engage customers, employees and partners to increase loyalty, facilitate innovation, and influence critical business decisions. More than a thousand organizations worldwide, including more than half of the Fortune 500, rely on Vovici to turn information into action. Visit www.vovici.com for more information.