SpeechTEK 2010 Will Showcase Innovative Business Solutions for Managing in a Recession

LEXINGTON, Ky.--(BUSINESS WIRE)--The biggest recession in decades is forcing corporate decision makers and managers to look for new and innovative ways to cut costs and increase efficiency.

“Because it offers such a wide variety of innovative solutions, the speech technology industry can play an instrumental role in our economic recovery”

Many companies are finding answers in the application of innovative solutions using speech technology. A staple in call centers and customer relations management, more and more organizations are using voice automation in applications across a broad spectrum of business activities.

Developers and end-users of speech technology solutions will convene August 2-4, 2010 at the New York Marriott Marquis for the annual SpeechTEK Conference and Exposition. SpeechTEK (www.speechtek.com) is recognized worldwide as the speech industry’s premier event and the largest dedicated exclusively to speech solutions.

In addition to showcasing new products, the three-day conference will thoroughly examine all aspects of speech and its myriad applications throughout the enterprise. SpeechTEK is co-located with the CRM Evolution, an examination of business strategies designed to reduce costs by solidifying customer loyalty.

In keeping with the increased use of speech solutions in business, this year’s theme is Positioning for Recovery, Primed for Growth.

“Because it offers such a wide variety of innovative solutions, the speech technology industry can play an instrumental role in our economic recovery,” says David Myron, conference program director and editorial director of Speech Technology and CRM magazines. “Managers are finding that an effective communications strategy that employs speech technology is a smart way to make the enterprise more efficient and profitable.”

New this year at SpeechTEK are targeted training sessions that enable attendees to participate in brief, focused sessions that emphasize practical applications to everyday problems and speed consulting, a chance to connect with leading industry consultants.

Customer case studies, hands-on labs and SpeechTEK University, in-depth 3-hour seminars on topics of special interest, will once again be a part of the SpeechTEK conference agenda.

Together SpeechTEK and CRM Evolution will consist of over 100 seminars and demonstrations covering every aspect of automated voice applications and customer relations management and will be hosts to a 23,000 square-foot showcase of the latest technologies and applications.

About SpeechTEK

Launched in 1995, the SpeechTEK Exposition and Educational Conference (www.speechtek.com) and SpeechTEK Europe are recognized worldwide as the industry’s premier events focusing on products, services, applications, solutions and innovations using speech technologies. The trade show and educational conferences attract a global network of speech technology providers and enterprise network customer who are developing and implementing speech solutions.

About Information Today

Information Today, Inc.(www.infotoday.com), parent company of SpeechTEK, SpeechTEK Europe and Speech Technology magazine, is a leading publisher and conference organizer in the field of technology and technology applications in today’s enterprise. In addition to Speech Technology magazine, Information Today publications include Streaming Media magazine, CRM magazine, KMWorld magazine, Database Trends and Applications magazine, EventDV magazine, and EContent magazine.