OAK BROOK, Ill.--()--Restaurants & Institutions (www.rimag.com) has announced the winners of its 27th annual Consumers’ Choice in Chains study. Full results will be available at www.rimag.com September 15th.
In the study, more than 3,100 consumers rated over 120 chain restaurants on eight customer satisfaction attributes: food quality, menu variety, value, service, atmosphere, cleanliness, reputation and convenience. Winners were ranked as platinum, gold or silver winners in 13 menu categories:
BURGERS: Culver's Platinum Winner
Red Robin Gourmet Burgers Gold Winner
In-N-Out Burger Silver Winner
CAFETERIA/BUFFET: Sweet Tomatoes Platinum Winner
Golden Corral Steak,
Buffet & Bakery Gold Winner
Ryan's Grill, Buffet & Bakery Silver Winner
CASUAL DINING: P.F. Chang's China Bistro Platinum Winner
The Cheesecake Factory Gold Winner
California Pizza Kitchen Silver Winner
CHICKEN: Chick-fil-A Platinum Winner
El Pollo Loco Gold Winner
Popeye's Chicken & Biscuits Silver Winner
COFFEE/SNACKS: Starbucks Coffee Platinum Winner
Krispy Kreme Doughnuts Gold Winner
Tim Hortons Silver Winner
FAMILY DINING: Cracker Barrel Old Country Store Platinum Winner
Bob Evan's Gold Winner
Mimi's Cafe Silver Winner
ITALIAN: Olive Garden Platinum Winner
Carrabba's Italian Grill Gold Winner
Buca di Beppo Silver Winner
MEXICAN: Baja Fresh Mexican Grill Platinum Winner
On the Border Mexican
Grill & Cantina Gold Winner
Chipotle Mexican Grill Silver Winner
PIZZA: Papa Murphy's Take 'N Bake Pizza Platinum Winner
Pizza Hut Gold Winner
CiCi's Pizza Silver Winner
SANDWICH: Panera Bread Platinum Winner
Jason's Deli Gold Winner
Subway Silver Winner
SEAFOOD: Red Lobster Platinum Winner
Joe's Crab Shack Gold Winner
Captain D's Silver Winner
STEAKHOUSE: Outback Steakhouse Platinum Winner
LongHorn Steakhouse Gold Winner
Famous Dave's Silver Winner
TREATS: Cold Stone Creamery Platinum Winner
Haagen-Dazs Gold Winner
Jamba Juice Silver Winner
All winners will be honored in an Aug. 13 ceremony at the Ritz-Carlton Half Moon Bay Resort in Half Moon Bay, Calif.
About Restaurants & Institutions
Restaurants & Institutions (www.rimag.com) is one of the nation’s most respected and widely read foodservice magazines. It is a publication of Reed Business Information (www.reedbusiness.com), a leading provider of critical information and marketing solutions to business professionals, and a part of Reed Elsevier plc group, a world-leading publisher and information provider.

