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http://www.nuance.com/dictaphone/
June 26, 2007 08:00 AM Eastern Time 

KLAS Enterprises Ranks Nuance’s Focus Infomatics Subsidiary the Leader in Outsourced Medical Transcription Services in Mid-Year Report

Focus Continues to Provide Market Leading Speech Recognition Editing Services with Unmatched Quality and Cost

BURLINGTON, Mass.--(BUSINESS WIRE)--Nuance Communications, Inc. (NASDAQ: NUAN), a leading supplier of speech and imaging solutions, today announced that its subsidiary, Focus Infomatics, Inc., the premier healthcare speech recognition editing services organization, is ranked #1 in the Outsourced Transcription category of the 2007 KLAS Enterprises “Top 20: 2007 Mid-Year Report Card.”

“By delivering exceptional quality and unparallel customer support Focus continues to be recognized as the clear leader in the industry”

This is the third time Focus Infomatics has been ranked #1 in the Professional Services for Outsourced Transcription category by KLAS Enterprises, LLC, a research and consulting organization specializing in monitoring and reporting the performance of healthcare information technology (HIT) vendors. In addition to Focus’ #1 ranking, Dictaphone® Healthcare Solutions, also from Nuance, is the only speech recognition technology consistently selected as part of the top three solutions across both front-end and back-end speech recognition categories, and again is proud to announce its top three ranking within the “Top 20: 2007 Mid-Year Report Card” for the following categories:

  • Transcription and Back-end Speech Recognition
  • Dictation
  • Front-end Speech Recognition.

“By delivering exceptional quality and unparallel customer support Focus continues to be recognized as the clear leader in the industry,” said Anirudh Baheti, CEO of Focus Infomatics. “As part of the Nuance family, Focus adds yet another KLAS-leading offering to the Dictaphone Healthcare Solutions portfolio.”

Focus Infomatics was recognized as a Professional Services Leader for Outsourced Transcription in KLAS’ Mid-Year Top 20 Report and ranked Best in KLAS in 2006 in the Year End Top 20 Report. For more information on these awards visit www.focusinfomatics.com/klas_press_release.htm. Focus is a healthcare transcription solutions company with operations in India and the United States, and is owned by Nuance Communications, Inc. Focus has been successfully providing transcription services to the healthcare industry since 1999, and now serves more than 100 medical facilities across the United States.

“As more healthcare organizations see the value in speech solutions alongside integrated outsourced speech editing services, Nuance stands alone in what we’re bringing to the market,” said Peter Durlach, senior vice president, healthcare marketing and product strategy for Nuance. “KLAS’ continued recognition of our product family, including PowerScribe®, Dragon® NaturallySpeaking® and Enterprise Express®, reinforces Nuance as the clear market leader in delivering end-to-end speech recognition technology and services.”

The KLAS Mid-Year Report Card is a summary of healthcare industry IT product performance collected over a 13 month period ending May 15, 2007. If you have questions about the KLAS 2007 Mid-Year Report or if you would like to purchase a copy, visit the KLAS website at www.healthcomputing.com.

Nuance Communications, Inc.

Nuance (NASDAQ: NUAN) is a leading provider of speech and imaging solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents. Every day, millions of users and thousands of businesses experience Nuance’s proven applications and professional services. For more information, please visit www.nuance.com.

About KLAS Enterprises

KLAS, founded in 1996, is the only research and consulting firm that specializes in providing the healthcare information technology (HIT) industry with unbiased, factual information on HIT vendor performance. KLAS, teamed with thousands of healthcare executives, CIOs, directors, managers and clinicians, has created a dynamic database of information on the performance of HIT vendors. The KLAS database represents the opinions of healthcare executives, managers and clinicians from more than 4,500 hospitals and 2,500 clinics on more than 500 different products. The information contained within the database is current, as it is refreshed daily with new performance evaluations and interviews. KLAS utilizes a two-step process to collect candid performance data so KLAS clients are able to clearly see how a vendor or product is truly performing. For further information, contact KLAS Enterprises, LLC toll free at 866-268-9438 or visit the Web at http://www.healthcomputing.com.

Nuance, the Nuance logo, PowerScribe, Dragon, NaturallySpeaking, and Enterprise Express are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries. All other company names or product names may be the trademarks of their respective owners.

Contacts

Nuance Communications, Inc.
Holly Dewar, 781-565-4893
holly.dewar@nuance.com
or
ARiA Marketing, Inc.
Scott Collins, 617-332-9999, x236
scollins@ariamarketing.com

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