| -- T-Mobile annual customer growth of 32% -- More net additions than in 2002 |
“Our compelling commitment to customers to Get More from T-Mobile continues to drive record growth”
T-Mobile International, the mobile communications subsidiary of Deutsche Telekom AG (NYSE:DT), today announced fourth quarter 2003 customer results of its U.S. operations, T-Mobile USA, Inc.
"Our compelling commitment to customers to Get More from T-Mobile continues to drive record growth," said Robert Dotson, President and Chief Executive Officer of T-Mobile USA. "But Get More goes well beyond our commitment to deliver the best value in wireless. Our Get More promise is backed by, what has become, one of the industry's most stable operating platforms, enabling us to deliver high quality customer service on the nation's most reliable GSM/GPRS network. That same Get More promise helped us gain more than a million new customers in Q4 alone, and put T-Mobile solidly on the winning side of customer porting requests following the introduction of WLNP in late November. Our focused market position is meeting the increasing demands of both wireless consumers and our distribution partners and is responsible for a 32% increase in T-Mobile's customer base in 2003."
In the fourth quarter ended December 31, 2003, T-Mobile USA added 1,015,000 net customers compared to 670,000 in the third quarter of 2003 and 1,017,000 in the fourth quarter of 2002. Net postpay customer additions amounted to 891,000 in the fourth quarter of 2003. Postpay churn was 2.7% in the fourth quarter of 2003, the same as the third quarter of 2003, and up from 2.45% in the fourth quarter of 2002. Blended churn, a mix of postpay and prepay customers, was 3.2% in the fourth quarter of 2003, down from 3.3% in the third quarter of 2003, and down from 3.5% in the fourth quarter of 2002.
For the year ended December 31, 2003, T-Mobile USA added 3,212,000 net customers, an increase from the 2.9 million new customers added in 2002. Net postpay customer additions in 2003 amounted to 3,135,000. The prepay customer base increased by 77,000 for the year. Postpay customers now comprise 89% of T-Mobile's 13.1 million customer base compared to 86% at the end of 2002.
Deutsche Telekom will release full-year 2003 financial results, including those of T-Mobile International, on March 10, 2004.
T-Mobile USA Key Customer
Results
Q4/02 2002 Q3/03 Q4/03 2003
------ ------ ------- ------- -------
Net Customer Additions (000)
----------------------------------------------------------------------
Total Customer Additions 1,017 2,923 670 1,015 3,212
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Postpay Customer Additions 1,078 3,388 694 891 3,135
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Prepay Customer Additions (61) (465) (24) 124 77
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Customer Base (000)
----------------------------------------------------------------------
Total Customers 9,916 9,916 12,113 13,128 13,128
----------------------------------------------------------------------
Postpay Customers 8,561 8,561 10,805 11,696 11,696
----------------------------------------------------------------------
Prepay Customers 1,355 1,355 1,308 1,432 1,432
----------------------------------------------------------------------
Churn
----------------------------------------------------------------------
Postpay Churn 2.45% - 2.7% 2.7% -
----------------------------------------------------------------------
Blended Churn 3.5% - 3.3% 3.2% -
----------------------------------------------------------------------
This press release contains certain statements that are neither reported financial results nor other historical information. These statements are forward-looking statements within the meaning of the safe-harbor provisions of the U.S. federal securities laws. Because these forward-looking statements are subject to risks and uncertainties, actual future results may differ materially from those expressed in or implied by the statements. Many of these risks and uncertainties relate to factors that are beyond Deutsche Telekom's ability to control or estimate precisely, such as future market conditions, currency fluctuations, the behavior of other market participants, the actions of governmental regulators and other risk factors detailed in Deutsche Telekom's reports filed with the Securities and Exchange Commission (the "Commission"). Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date of this press release. We do not undertake any obligation to publicly release any revisions to these forward-looking statements to reflect events or circumstances after the date of this press release.
About T-Mobile International:
T-Mobile International, one of Deutsche Telekom AG's four strategic divisions, is one of the world's leading international mobile communications providers. T-Mobile's majority-held mobile companies today serve 61 million mobile customers in Europe and the U.S. T-Mobile International is the first transatlantic mobile communications provider utilizing the digital GSM wireless technology standard. For more information about T-Mobile International, please visit http://www.t-mobile.net/. For further information on Deutsche Telekom, including financial reports, publications, and presentations, please visit our investor relations website at http://www.telekom.de/investor-relations.
About the U.S. Operations of T-Mobile International:
Based in Bellevue, WA, the U.S. Operations of T-Mobile are a member of the T-Mobile International group, the mobile telecommunications subsidiary of Deutsche Telekom AG (NYSE:DT). T-Mobile operates the largest GSM/GPRS 1900 voice and data network in the country, reaching over 250 million people including roaming and other agreements. In addition, T-Mobile operates the largest carrier-owned Wi-Fi (802.11b) wireless broadband (WLAN) network in the country, available in more than 4,000 public access locations including Starbucks coffeehouses, Kinko's copy shops, Borders Books and Music, airports and American Airlines Admirals Clubs, United Red Carpet Clubs and Delta Air Lines Clubs. T-Mobile is committed to providing the best value in wireless service through its GET MORE promise to provide customers with more minutes, more features and more service than any other wireless provider. For purposes of this press release, references to the U.S. Operations of T-Mobile consist of T-Mobile USA, Inc. and Powertel, Inc. T-Mobile USA, Inc. and Powertel, Inc. are no longer required to file documents with the SEC. For more information, visit the company web site at http://www.t-mobile.com/.
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