Sento Shareholders Elect Phillip J. Windley To Board; Former CIO for State of Utah Adds Technical Depth to Sento Board

AMERICAN FORK, Utah--()--Nov. 10, 2003--Sento Corporation, the leading provider of integrated, multi-channel customer support, is proud to announce that Phillip J. Windley has agreed to join the company's board of directors.

Phillip J. Windley is a nationally recognized expert in using information technology (IT) to add value to the business. Dr. Windley regularly consults with businesses on interoperability, Web services, XML, digital identity, system architecture, and technology organization.

Windley most recently served as Chief Information Officer in the Office of the Governor for the State of Utah where he was responsible for vision, strategy, direction, guidelines, policies, planning, coordination and oversight of IT for the executive branch agencies statewide. Prior to his appointment as State CIO, Dr. Windley was Vice President of Product Development and Operations at Excite@Home, an early provider of broadband Internet services, and CTO for iMALL.com where he led a large multidisciplinary team of engineers, system administrators and product managers in creating large-scale eCommerce services for tens of thousands of small and medium sized businesses. Windley is also a former Professor of Computer Science at Brigham Young University where he conducted research in large scale, enterprise networked applications and formal methods of hardware design.

Patrick O'Neal, Sento President and CEO said, "As Sento continues to expand and improve our Customer Choice Platform(SM) it was felt that adding to our internal knowledge base of IT expertise was in order. Dr. Windley is uniquely qualified to contribute to Sento's board deliberations as we continue to discuss technology's role in Sento's future. We believe that his leadership in the field of business utilization of applied technology will help keep Sento on the cutting edge of self-service customer support."

About Sento Corporation

Sento Corporation (www.sento.com.) provides the latest in Web-enabled CRM (Customer Relationship Management) solutions for a diversified portfolio of organizations. These services include self-help, live chat via Text Talk(SM), Web collaboration, email and telephone. Utilizing a tested and proven technology set, Sento provides enhanced customer experience at a significant cost reduction compared to traditional models. Sento deploys a distributed workforce strategy and customer-centric applications providing the best in customer care and support.

Forward-Looking Statements

Statements in this press release, which are not purely historical, are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Such statements encompass Sento's beliefs, expectations, hopes or intentions regarding future events. Words such as "expects," "intends," "believes," "anticipates," "should" and "likely" also identify forward-looking statements. All forward-looking statements included in this release are made as of the date hereof and are based on information available to Sento as of such date. Sento assumes no obligation to update any forward-looking statement. Actual results could differ materially from those anticipated for a number of reasons, including, among others: variations in market and economic conditions; the Company's dependence on its limited number of key clients; reduction in services requested by the Company's clients resulting in lower revenues for the Company; the Company's ability to complete negotiations and execute client agreements; the Company's ability to retire or refinance its convertible debentures; risk of emergency interruption of the Customer Contact Solutions operations; and other unanticipated factors. Risk factors, cautionary statements and other conditions, which could cause actual results to differ from the Company's current expectations, are contained in the Company's filings with the Securities and Exchange Commission, including the Company's Annual Report on Form 10-KSB.

Contacts

Sento Corporation
Patrick F. O'Neal, 801-772-1417
pat_oneal@sento.com
Stanley C. Cutler, 801-772-1410
stan_cutler@sento.com
or
Shareholder Relations
Laurie S. Roop, 435-652-3884
laurie@shareholder-relations.net.