This is an image representing the availability of Pega Infinity 24.1 from Pega. (Graphic: Business Wire)
This screenshot shows Pega GenAI Analyze, part of the Pega Infinity 24.1 release, summarizing a customer email in a customer service agent desktop. This capability provides agents with a concise overview of the context of the email as well as suggested actions and responses. (Graphic: Business Wire)
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