Pacific Prime Dubai Honored Twice at Annual Cigna Healthcare Broker Awards Ceremony

DUBAI, United Arab Emirates--(BUSINESS WIRE)--Pacific Prime Dubai, a leading health insurance and employee benefits brokerage, has made headlines by winning two prestigious awards at the Annual Cigna Healthcare Broker Awards held on February 6, 2025, at the Rockfish Restaurant, Hotel Jumeirah Al-Naseem, Dubai.

The brokerage was recognized as the Broker of the Year 2024 for both the Individual and SME segments, marking a significant milestone with the SME award being won for the first time.

The SME award further validates Pacific Prime Dubai’s efforts in promoting health and wellness in the region with technologies developed in-house: Prime Care Portal is an advanced web platform for streamlining employee benefits administration. It allows HR teams to efficiently manage member details, track claims, and generate custom reports, all at no extra cost to corporate clients. This solution saves time, money, and reduces stress for HR professionals.

This is the 5th consecutive year Pacific Prime Dubai has been named Individual Broker of the Year by Cigna. The company provides tailored insurance solutions for individuals, families, and businesses in Dubai and beyond, and leverages strong relationships with insurers to offer impartial advice and comprehensive coverage options. Their dedicated support teams assist clients throughout the insurance process, ensuring a smooth experience from selection to claims management.

The awards were presented by Leah Cotterill, CEO of Cigna Healthcare MEA (Outside KSA).

“I would like to congratulate Pacific Prime for winning Broker of the Year for both SME and Individual segments at the Annual Cigna Healthcare Broker Awards,” said Leah Cotterill during the ceremony. “Our brokers are at the heart of our mission to make healthcare more accessible across the region. Their dedication and expertise enable us to drive meaningful change, supporting businesses and individuals in enhancing their health and vitality. We deeply value our partnership and look forward to continuing to innovate and grow together.”

David Hayes, Regional CEO of Pacific Prime Dubai, expressed his gratitude for the recognition, stating, “We are deeply honored by these two prestigious awards from Cigna Healthcare. We continuously strive to be the best we can be, and seek to learn what our partners and clients want. These two awards from Cigna confirm that our client-centric approach is the right approach. We look forward to making our partnership with Cigna even stronger. Thank you to Cigna and to everyone who has contributed to our success.”

About Cigna Healthcare

Cigna is recognized as a top-rated international health insurance provider and provides health insurance solutions in over 200 markets, boasting a network of 1.5 million health professionals and 24/7 customer support in more than 50 languages. Cigna serves individuals, families and businesses, and their offerings include individual and family health insurance, dental insurance, international health insurance, employee plans and policies, employer group solutions, and more.

To learn more about Cigna Healthcare, please visit: https://www.cigna.com/

About Pacific Prime

Established in 2000, Pacific Prime is an award-winning global insurance brokerage and employee benefits specialist that offers individual and corporate insurance solutions. With a USD $1 billion premium under management, Pacific Prime is now the third largest employee benefits broker and the leading flexible benefits solutions provider in the Asia Pacific after acquiring CXA Group’s brokerage arms in 2021. The brokerage has over 1,000 employees and 15 offices worldwide, including Hong Kong, Singapore, China, Thailand, Malaysia, the UAE, Indonesia, the UK, the US, Mexico, the Philippines, and Australia.

To learn more about Pacific Prime, please visit: https://www.pacificprime.com/corporate