Malaysia Telecoms Industry Report 2022: A Thriving Mobile Market with 4 Large Network Operators and an Incumbent Fixed-Line Provider with Near-Monopoly - Forecasts to 2027 -

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The Malaysian telecommunications market is a thriving mobile market with four large network operators, an incumbent fixed-line provider with near-monopoly and the overall market underpinned by strong economic fundamentals, albeit some political uncertainties.

The report forecasts that mobile subscriptions will continue to grow in the 2022-27 period and fixed broadband subscribers will also continue to grow and increase its household penetration over the same period. The ratio of the telecommunications sector revenue to GDP is declining from a peak in 2010, sliding down every year since then.

Mobile subscribers numbers and revenue are growing strongly and the back of population growth and the market shift to postpaid. The publisher forecasts 20m 5G subscribers by 2027.

The overall telecoms revenue to grow through to 2027 after a marked slow down in 2019 and 2020 due to legacy voice revenue pressure partially offset by mobile data growth in the addition to the COVID-19 pandemic impact.

This report provides analyses of revenue and market forecasts as well as statistics of the telecoms industry including market sizing, 5-year forecasts, market insights, key telecom trends, 5G, digital infrastructure and also features the following:

  • Overall Telecommunications Market by Major Operators
  • Telco Operators Profile, Revenue and EBITDA Mix
  • Mobile Subscribers & Revenue Market Overview and Forecasts
  • Spectrum Holdings
  • IoT Market Overview
  • Broadband Subscribers & Revenue Market Overview and Forecasts
  • Digital Infrastructure (Fibre, Telecom Towers, Data Centres, Submarine Cables)
  • Telecom Tower Market Analysis and Forecast
  • Thematics / Opportunities relating to 5G, M&A and e-Commerce
  • Telco M&A Transaction Database


  • Benefit from the latest market opportunities
  • Target business opportunities and risks in the telecoms sector through our reviews of latest industry trends, regulatory changes and major deals, projects and investments
  • Understand the threats to your operations and investments and protect your company against future risks
  • Gain insight on emerging trends that could support, strengthen or disrupt your activities in the market
  • Get a full view of the competitive landscape to assess your market position.
  • Forecasts as a key input for successful budgeting and strategic business planning in the telecoms market
  • Assess the activities, strategy and market position of your competitors, partners and clients

Malaysia Telecoms Industry Report at a Glance

Capex Investments

The Capex to GDP ratio remained relatively stable between 2015 and 2018 but has been sliding in 2019 and growing again from 2020 onwards through to 2027. Telekom Malaysia nearly halved its Capex in 2019 while Maxis, Celcom and Digi have more consistent investment profiles.

Mobile Subscribers and Revenue

Over the last five years, the market shifted to postpaid as subscribers move to with increased data allowances. Overall, the number of prepaid subscribers decreased significantly. Mobile network operators are facing competitive pressure with the market shifting to legacy prepaid voice and SMS to data-centric usage increasingly becoming the sole offering differentiator.

According to the benchmark study of mobile data pricing, India has the lowest rate per GB at just a few cents per GB, while Australia and China had the biggest cost reduction per GB mostly due to increased data allowance in plans while Singapore remains expensive. Malaysia has the highest monthly download per user while pricing per GB decreased by half for Malaysian users.

Broadband Subscribers - FTTH Push and Fixed Wireless

The Jendela initiative is a Malaysian government program of building full-fibre networks to homes, businesses and government buildings covering 98% of the population by the end of 2025 as well as providing 100% 4G coverage with minimum speeds of 100Mbps.

The broadband market is now experiencing strong growth mostly driven by competition by TIME, Celcom, Maxis and DiGi with Telekom Malaysia still the dominant fixed broadband incumbent.

Households growth and new investments by Maxis, TIME dotCom and YTL will drive up the fixed-broadband subscribers.

Telecom Tower Infrastructure getting a boost from the Jendela initiative

The Malaysian telecom towers is reaching an estimated 40,700 towers in 2021. The largest tower company (towerco) is edotco, the infrastructure arm of Axiata also the owner of Celcom, one of the original Malaysian mobile network operators. edotco grew out of the original carve-out of from Celcom.

The remaining share of the towerco market is relatively fragmented with 42% still owned by mobile operators, Maxis, DiGi, Celcom, U Mobile and Telekom Malaysia. Over 16% of the telecom towers are controlled by the 13 State-backed telecommunications infrastructure companies controlling a large swath of regional coverage, leaving only 4% for private independent towercos.

Mobile operators must contend with the current de-facto exclusivity arrangements for some state-backed companies controlling infrastructure rollout and permits at the state level. In general, the industry structure is quite fragmented and we are expecting MNO tower divestments and towercos consolidation in the future, which will improve industry economics and improve the speed of implementation.

Thematics-Telecoms Infrastructure / 5G / M&A / e-Commerce

Infrastructure funds, pension funds and government funds are assigning high valuation multiples to telecommunications infrastructure assets such as mobile towers, data centres, submarine cable and fibre infrastructure.

Investment funds are assigning high valuation multiples to telecommunications infrastructure assets such as mobile towers, data centres, submarine cable and fibre infrastructure. This report outlines some real market examples of how investors view and value these investments with real industry examples and EV/EBITDA comparatives and benchmarks.

The publisher predicts the next wave of transactions is likely to continue being about "scale" among small ISPs and largely about infrastructure for Telekom Malaysia, Maxis, Axiata and Digi.

In most markets, telcos operators increasingly find inorganic market growth very challenging, provided the limited scope for M&A due to regulatory barriers.

The arrival of 4G moved the Internet off our desktops into our palms and pockets, 5G could transform the network from something we carry around to something taking us around either virtually (augmented reality or virtual reality) or in reality (autonomous vehicles), the 5G outcome and benefits beyond fast connectivity remain largely unknown in terms of business models, investments required and timeline.

Key Developments:

  • The merger of Celcom and Digi due to be completed by the end of 202 will create the largest telecommunications operator in Malaysia
  • The 5G rollout in Malaysia will be undertaken by a special purpose vehicle, Digital Nasional Berhad (DNB) A group of six mobile operators could be potentially buying up to a 70% stake in Digital Nasional Bhd (DNB). DNB would offer discounted pricing for 5G wholesale access until the 80% nationwide coverage target is achieved by the end of 2024
  • Malaysia's 3G network was shut down in early 2022

Key Topics Covered:

1 Key Statistics

1.1 Malaysia Population

1.2 Malasyia's Economy

1.3 Malaysia's GDP

2 COVID-19 Impact

3 Overall Telecommunications Market, 2015-2027

3.1 Market Overview

3.2 Historical Telecommunications Market Revenue, 2015-2021

3.3 Overall Telecommunications Market Forecast, 2020-2027

3.4 Telecommunications Market Capital Expenditure, 2015-2027

4 Telecommunications Operators Profile

4.1 Telekom Malaysia Profile

4.2 Maxis Profile

4.3 Celcom-Digi Profile

4.4 DiGi Profile

4.5 TIMe dotCOM Profile

4.6 U mobile Profile

5 Mobile market

5.1 Mobile Subscribers Historical and Forecast, 2015-2027

5.2 Mobile Revenue Historical and Forecast, 2015-2027

5.3 Spectrum Holdings

5.4 Mobile Download Data and Pricing Trends

5.5 Mobile Speed Tests

5.6 Internet of Things (IoT)

6 Broadband Market

6.1 Fixed Broadband Subscribers Historical, 2015-2021

6.2 Fixed Broadband Subscribers Forecast, 2020-2027

7 Fixed Telecommunications Infrastructure Investments

7.1 Government Plans - HSBB and NFCP (2010-2020)

7.2 Government Plans - Jendela (2020-2025)

7.3 Submarine Cables

8 Malaysia Telecom Towers Infrastructure Landscape

8.1 Malaysia Telecom Towers Market Analysis, 2021

8.2 Malaysia Telecom Towers Market Competitive Landscape Comparison

8.3 Malaysia Telecom Towers & Rooftops Market Forecast

8.4 edotco Profile

8.5 Sacofa Profile

8.6 OCK Profile

8.7 State-Backed TowerCos Profile

8.8 Telco Infrastructure Comparative

9 Thematics / Opportunities

9.1 Going for Scale

9.2 Going for Scope

9.3 New Telco Operating Model

9.4 5G Developments

10 Telco M&A Transactions Database

For more information about this report visit

Laura Wood, Senior Press Manager
For E.S.T Office Hours Call 1-917-300-0470
For U.S./ CAN Toll Free Call 1-800-526-8630
For GMT Office Hours Call +353-1-416-8900

Laura Wood, Senior Press Manager
For E.S.T Office Hours Call 1-917-300-0470
For U.S./ CAN Toll Free Call 1-800-526-8630
For GMT Office Hours Call +353-1-416-8900