IRVINE, Calif.--(BUSINESS WIRE)--Alorica Inc., a trusted global leader in digital customer experience (CX) solutions, has recently been recognized on Comparably’s top 100 large companies for 2021 for both Best Companies for Diversity and Best Companies for Women. These notable lists were determined by using core culture metrics – compensation, career growth, leadership, work environment – and were derived from 15 million ratings from anonymous employees across 70,000 companies. The two recognitions underscore Alorica’s DEI efforts through its global programs TIDE (Together for Inclusivity, Diversity & Equity) and Women’s Initiative.
“We are proud of our diverse representation and inclusive environment with more than 60% of our global workforce comprised of women and nearly 70% of our U.S. workforce made up of minorities,” said Joyce Lee, Chief Culture Officer at Alorica. “This is driven by our culture of celebrating and empowering diverse voices, which is at the core of our success. We remain committed to creating a safe and nurturing workplace for Aloricans all around the world to connect, support and learn from one another.”
Through its Corporate Social Responsibility program, Alorica is committed to three pillars—philanthropy, people and the planet. In keeping with its grassroots approach, Alorica’s DEI program TIDE provides an interactive forum for Aloricans to discuss and share perspectives about the social issues most important to them including DEI, gender bias, sexual orientation, discrimination and stereotypes. TIDE teams around the world have led more than 90 Real Talk sessions, covering key topics, such as Black Lives Matter and the LGBTQIA+ community. Additionally, the Women’s Initiative Speaker Series has become one of Alorica’s most recognized programs with influential female leaders from within and outside the company participating as guest speakers to educate and engage employees at all levels.
“We’re excited to see Alorica recognized on two of our leading lists for Best Companies for Diversity and Best Companies for Women,” said Comparably CEO Jason Nazar. “Alorica’s ranking is a testament to the organization’s dedication to building a diverse, inclusive and equitable work environment.”
Rankings were determined based on a series of questions in 16 core culture metrics, from compensation (salary, bonus, raises) and career growth (opportunities, mentorship, goals) to leadership (CEO, executives, direct managers) and work environment (work-life balance, perks & benefits, coworkers) – which provides a comprehensive and accurate representation of what it’s really like for minorities or women in the workplace.
This distinction follows a number of other DEI-focused accolades Alorica has received, including the 2021 Silver for the Best in Biz Awards, 2021 Gold Stevie® for Employer of the Year, 2021 Silver Stevie® Award for Minority-owned Business of the Year and leader on Comparably’s Best CEOs for Diversity list.
Alorica creates insanely great digital customer experiences at scale. Our team of 100,000 solutionists, technologists and operators partners with global brands and disruptive innovators to deliver digitally-charged, tailored interactions customers crave. With a track record of creating long-term loyalty, Alorica brings actionable insights, proven processes and CX leadership to transform clients’ business needs, whether they’re focused on digital optimization, customer engagement or market expansion. Through strategic partnerships with best-in-breed technology, we design, integrate and optimize digital solutions personalized to reach clients’ most desired outcomes now and for the future. Alorica drives CX innovation for the best clients around the globe from its award-winning operations in 15 countries worldwide. To learn more, visit www.alorica.com.
Comparably (www.comparably.com) is a leading workplace culture and corporate brand reputation platform with over 15 million anonymous employee ratings on 70,000 companies. With the most comprehensive data on large and SMB organizations in nearly 20 different workplace categories – based on gender, ethnicity, age, experience, industry, location, education – it is one of the most used SaaS platforms for employer branding and a trusted third party site for workplace culture and compensation. For more information on Comparably’s studies and annual Best Places to Work & Best Brands Awards, visit www.comparably.com/news.