Global Content Services Platforms Market (2021 to 2026) - Growth, Trends, COVID-19 Impact, and Forecasts -

DUBLIN--()--The "Content Services Platforms Market - Growth, Trends, COVID-19 Impact, and Forecasts (2021 - 2026)" report has been added to's offering.

The Content Services Platforms Market is expected to register a CAGR of 23.7% over the forecast period 2021 to 2026.

The major factors driving the content services platform market include the growing adoption of social, mobile, analytics, and cloud (SMAC) technologies and the proliferation of digital content across enterprises.

Companies Mentioned

  • IBM Corporation
  • Microsoft Corporation
  • OpenText corporation
  • Box Inc.
  • Oracle Corporation
  • Hyland Software Inc.
  • Laserfiche Inc.
  • Hewlett Packard enterprise (Micro Focus)
  • Adobe Systems Inc.
  • M-Files Inc.
  • Newgen Software Technologies Limited
  • Fabasoft AG
  • Everteam SAS
  • DocuWare Corporation
  • Alfresco Software, Inc.

Key Market Trends

The On-premises Deployment Mode Holds a Dominant Position

  • The on-premises deployment type is anticipated to be a more significant contributor to the market growth during the forecast period. On-premise deployment of CSP solutions requires initial high investment by organizations, though it does not require incremental costs throughout the ownership, as in the cloud deployment type.
  • Nowadays, corporate data can be accessed effortlessly from mobile devices; this has raised the amount of data transfer between business parties and has increased the risks of cyber-attacks and data losses. Therefore, security concerns associated with customers' private data are an important reason for the selection of on-premises deployment over the cloud. These kinds of implementations are widespread across large-sized enterprises.
  • For instance, according to Cisco Systems in 2022, the data volume of worldwide consumer IP traffic is expected to reach 333 exabytes per month at a 27% compound annual growth rate. Besides, in 2019, according to Verizon Communications Inc., the global accommodation industry experienced 125 cybersecurity incidents in total, and professional services and the public were the most targeted sectors with 7,463 and 6,843 reported incidents respectively.
  • Deploying on-premises allows users to keep the solution in-house and grow the solution as it makes sense for the organization. With an on-premises solution, the solution lives on one's infrastructure and IT department or other resources and maintains and evolves one's solution. An on-premises deployment means one can become the in-house expert on ECM solution, and changes and enhancements to one's solution are at fingertips.

North America to Have the Largest Market Size

  • North America is estimated to account for the most significant share of the market. The region includes developed countries such as the United States and Canada and is recognized as the most advanced area embracing new and emerging technologies. Furthermore, the North American region shows an extensive presence of fundamental industry players giving content services platform software and services. Their financial position allows them to invest majorly in the leading tools and technologies for efficient business operations.
  • North America is expected to contribute significant growth opportunities during the forecast period. The growing availability of skilled labor and intense focus from SMEs and large companies to enter and grow in this region are several factors propelling CSP's adoption in this region. For instance, according to the Bureau of Labor Statistics, the United States, in 2019, about 63.1% of the American population, skilled, participated in the job market.
  • Principally, public cloud services have got massive traction in North America, as businesses seek to heighten their digital initiatives. According to the survey by LogicMonitor, 66% of respondents indicated that artificial intelligence (AI) and machine learning would drive public cloud engagement in 2020, compared with 50% who said it currently drives public cloud engagement in the United States.
  • CSP has become the core of how companies work nowadays with the pressure to gain higher business activity and satisfy their clients. Companies are working on optimizing both application performance and guaranteeing excellent customer experience.
  • Major vendors offering content services platforms across the globe include Microsoft, Hyland, OpenText, Box, Laserfiche, Adobe, IBM, Nuxeo, Objective, GRM Information Management, Alfresco, and Oracle.

Key Topics Covered:





4.1 Market Overview

4.2 Industry Attractiveness - Porter's Five Forces Analysis

4.3 Market Drivers

4.3.1 Increasing Adoption of SMAC Technologies

4.3.2 Increase of Digital Content across the Enterprises

4.3.3 Demand for Delivering Contextualized User Experience

4.4 Market Restraints

4.4.1 Data Privacy and Security Concerns

4.5 Assessment of COVID-19 Impact on the Industry


5.1 By Component

5.2 By Deployment Type

5.3 By Organization Size

5.4 By End-user Industry Vertical

5.5 Geography

5.5.1 North America

5.5.2 Europe

5.5.3 Asia-Pacific

5.5.4 Latin America

5.5.5 Middle East & Africa


6.1 Company Profiles



For more information about this report visit

Laura Wood, Senior Press Manager
For E.S.T Office Hours Call 1-917-300-0470
For U.S./CAN Toll Free Call 1-800-526-8630
For GMT Office Hours Call +353-1-416-8900

Laura Wood, Senior Press Manager
For E.S.T Office Hours Call 1-917-300-0470
For U.S./CAN Toll Free Call 1-800-526-8630
For GMT Office Hours Call +353-1-416-8900