Voice and Speech Analytics Market Analysis Highlights the Impact of COVID-19 (2019-2023)| The Rising Demand for Emotion Analytics to Boost the Market Growth | Technavio

Technavio has announced its latest market research report titled Global Voice and Speech Analytics Market 2019-2023 (Graphic: Business Wire)

LONDON--()--Technavio has been monitoring the voice and speech analytics market and it is poised to grow by USD 2.17 bn during 2019-2023, progressing at a CAGR of almost 18% during the forecast period. The report offers an up-to-date analysis regarding the current market scenario, latest trends and drivers, and the overall market environment.

Although the COVID-19 pandemic continues to transform the growth of various industries, the immediate impact of the outbreak is varied. While a few industries will register a drop in demand, numerous others will continue to remain unscathed and show promising growth opportunities. Technavio’s in-depth research has all your needs covered as our research reports include all foreseeable market scenarios, including pre- & post-COVID-19 analysis. Download the Latest Free Sample Report of 2020-2024

Frequently Asked Questions:

  • What are the major trends in the market?
    Growing use of AI integrated with voice and speech analytics is a major trend.
  • At what rate is the market projected to grow?
    The year-over-year growth for 2020 is estimated at 16.11% and the incremental growth of the market is anticipated to be USD 2.17 bn.
  • Who are the top players in the market?
    audEERING GmbH, Avaya Holdings Corp., Beyond Verbal, Invoca Inc., NICE Ltd., ThoughtSpot Inc., Uniphore Software Systems Pvt. Ltd., Verint Systems Inc., VoiceBase Inc., and VoiceSense Ltd, are some of the major market participants
  • What is the key market driver?
    The rising demand for emotion analytics is the major factor driving the growth of the market
  • How big is the North American market?
    The North America region will contribute 36% of the market share

The market is moderately fragmented, and the degree of fragmentation will accelerate during the forecast period. audEERING GmbH, Avaya Holdings Corp., Beyond Verbal, Invoca Inc., NICE Ltd., ThoughtSpot Inc., Uniphore Software Systems Pvt. Ltd., Verint Systems Inc., VoiceBase Inc., and VoiceSense Ltd. are some of the major market participants. The rising demand for emotion analytics will offer immense growth opportunities. To make most of the opportunities, market vendors should focus more on the growth prospects in the fast-growing segments, while maintaining their positions in the slow-growing segments.

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Technavio's custom research reports offer detailed insights on the impact of COVID-19 at an industry level, a regional level, and subsequent supply chain operations. This customized report will also help clients keep up with new product launches in direct & indirect COVID-19 related markets, upcoming vaccines and pipeline analysis, and significant developments in vendor operations and government regulations.

Voice and Speech Analytics Market 2019-2023: Segmentation

Voice and Speech Analytics Market is segmented as below:

  • End-user
    • Large Enterprise
    • Small And Medium-sized Enterprise
  • Geographic Landscape
    • APAC
    • Europe
    • MEA
    • North America
    • South America

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Voice and Speech Analytics Market 2019-2023: Scope

Technavio presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources. The voice and speech analytics market report covers the following areas:

  • Voice and Speech Analytics Market Size
  • Voice and Speech Analytics Market Trends
  • Voice and Speech Analytics Market Industry Analysis

This study identifies the growing use of AI integrated with voice and speech analytics as one of the prime reasons driving the voice and speech analytics market growth during the next few years.

Technavio suggests three forecast scenarios (optimistic, probable, and pessimistic) considering the impact of COVID-19. Technavio’s in-depth research has direct and indirect COVID-19 impacted market research reports.

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Voice and Speech Analytics Market 2019-2023: Key Highlights

  • CAGR of the market during the forecast period 2019-2023
  • Detailed information on factors that will assist voice and speech analytics market growth during the next five years
  • Estimation of the voice and speech analytics market size and its contribution to the parent market
  • Predictions on upcoming trends and changes in consumer behavior
  • The growth of the voice and speech analytics market
  • Analysis of the market’s competitive landscape and detailed information on vendors
  • Comprehensive details of factors that will challenge the growth of voice and speech analytics market, vendors

Table of Contents:

PART 01: EXECUTIVE SUMMARY

PART 02: SCOPE OF THE REPORT

  • 2.1 Preface
  • 2.2 Preface
  • 2.3 Currency conversion rates for US$

PART 03: MARKET LANDSCAPE

  • Market ecosystem
  • Market characteristics
  • Market segmentation analysis

PART 04: MARKET SIZING

  • Market definition
  • Market sizing 2018
  • Market size and forecast 2018-2023

PART 05: FIVE FORCES ANALYSIS

  • Bargaining power of buyers
  • Bargaining power of suppliers
  • Threat of new entrants
  • Threat of substitutes
  • Threat of rivalry
  • Market condition

PART 06: MARKET SEGMENTATION BY END-USER

  • Market segmentation by end-user
  • Comparison by end-user
  • Large enterprise - Market size and forecast 2018-2023
  • Small and medium-sized enterprise - Market size and forecast 2018-2023
  • Market opportunity by end-user

PART 07: CUSTOMER LANDSCAPE

PART 08: GEOGRAPHIC LANDSCAPE

  • Geographic segmentation
  • Geographic comparison
  • North America - Market size and forecast 2018-2023
  • Europe - Market size and forecast 2018-2023
  • APAC - Market size and forecast 2018-2023
  • South America - Market size and forecast 2018-2023
  • MEA - Market size and forecast 2018-2023
  • Key leading countries
  • Market opportunity

PART 09: DECISION FRAMEWORK

PART 10: DRIVERS AND CHALLENGES

  • Market drivers
  • Market challenges

PART 11: MARKET TRENDS

  • Growing use of AI integrated with voice and speech analytics
  • Proliferation of predictive analytics in voice and speech analytics
  • Increasing demand for monitoring employee emotions

PART 12: VENDOR LANDSCAPE

  • Overview
  • Landscape disruption
  • Competitive scenario

PART 13: VENDOR ANALYSIS

  • Vendors covered
  • Vendor classification
  • Market positioning of vendors
  • audEERING GmbH
  • Avaya Holdings Corp.
  • Beyond Verbal
  • Invoca Inc.
  • NICE Ltd.
  • ThoughtSpot Inc.
  • Uniphore Software Systems Pvt. Ltd.
  • Verint Systems Inc.
  • VoiceBase Inc.
  • VoiceSense Ltd.

PART 14: APPENDIX

  • Research methodology
  • List of abbreviations
  • Definition of market positioning of vendors

PART 15: EXPLORE TECHNAVIO

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Contacts

Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/

Release Summary

The Global Voice and Speech Analytics Market will grow by USD 2.17 bn during 2019-2023

Contacts

Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/