MELVILLE, N.Y.--(BUSINESS WIRE)--EPSG, a leading integrator of payment technology solutions, announced today that it has signed a multi-year lease agreement to construct a new facility that will house the new EPSG Network Operations Center (NOC) and the Company’s corporate headquarters.
Design of the new facility will begin immediately with construction beginning soon thereafter. The Company has an anticipated completion and move in date during the 4th quarter of the 2020 calendar year.
EPSG’s continued growth as a complex processing platform integrator was the driving force in moving forward with a new facility.
The NOC will enable the EPSG portfolio support teams to handle live incident reports with enhanced visibility through best in class Cloud Call Center Software (CCCS). The CCCS has enhanced portfolio prioritization features that will seamlessly enable EPSG to prioritize merchant and partner inquiries based off a variety of parameters.
The facility will also house the Company’s new modern corporate headquarters to better support EPSG’s on-going and anticipated growth.
Matthew Byron, COO of EPSG, said: “Merchant processing platforms have rapidly evolved from a single terminal to increasingly complex multi-channel environments utilizing integrated solutions from a variety of vendors. Many solutions require a combination of dial, mobile, web and point-of-sale platforms. The ability to properly service the existing and emerging merchant portfolio requires an understanding and investment in a complex eco-system. The continued investments in software infrastructure, coupled with the new facility, will enable EPSG to rapidly respond to marketplace changes and positions the Company for continued growth.”
Mr. Byron further commented, “We are excited for our employees and partners as EPSG enters this new and exciting moment in the Company’s 14-year history.”
With a combined 60-year history in payment processing and related merchant services, EPSG is built on three basic principles – integrity, transparency and commitment. We are experts at integrating today’s complex transaction technologies into one simple platform, providing turnkey, end-to-end payment solutions. EPSG’s solutions are designed to simplify the process and reduce processing costs, while increasing partner revenues by providing value-added services.