Responding to COVID-19: Infiniti’s Recent Article Explains How Retail Customer Intelligence Can Help Retailers Adapt to the New Normal

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How Retail Customer Intelligence Can Help Retailers Adapt to the New Normal

LONDON--()--Infiniti Research is the world's leading independent provider of strategic market intelligence solutions. Our market intelligence services are designed to connect your organization’s goals with global opportunities. Today's competitive business environment demands in-depth, accurate, and reliable business information to ensure that companies gain a strong foothold in domestic or foreign markets. Our global industry specialist teams ensure the international consistency of our research, enabling powerful access to the real story behind market changes. Request a free brochure for more insights into our solutions portfolio.

The coronavirus pandemic has affected businesses worldwide, and the retail industry is no exception. The COVID-19 crisis has led to dramatic shifts in customer buying behaviors and spending patterns in the retail sector. While the duration and future impact of the coronavirus outbreak remains uncertain, retail companies are in the need to adopt new ways to maintain and build relationships with customers. This is where Infiniti steps in with its best-in-class retail customer intelligence solution. With Infiniti’s retail customer intelligence solution, businesses can navigate the COVID-19 crisis, plan for recovery, and shape the future.

Retail brands must focus on creating exceptional customer experiences to set themselves apart from their competitors and build agile capabilities in the future. Our retail customer intelligence solution can help you achieve these strategic objectives. Request a free proposal .

In this article, we have listed out how our retail customer intelligence solution can help retailers adapt to the next normal:

  • Extend digital channel presence and engagement: As the COVID-19 pandemic is expected to last longer, retail companies will need to expand their digital presence quickly. With more customers now engaging through mobile apps, retailers must also ensure that digital channels are integrated and offer consistent services and experiences to customers. By leveraging our retail customer intelligence solution, retailers can gain valuable customer insights to drive their business on the path to success. Also, retail customer intelligence solutions can help business leaders to deliver a seamless omnichannel strategy that boosts customer engagement and builds lasting customer relationships.
  • Bring an in-store feel to the digital experience: To meet the rising needs and demands of today’s customers, retail brands will need to revamp their current omnichannel strategies. Also, retail companies that adapt to the needs of customers and personalize customer interactions across every touchpoint are expected to gain a leading edge. With our retail customer intelligence solution, businesses can track real-time changes and rethink the way they engage with their customers.

For an in-depth market analysis on how COVID-19 will impact the retail market and data-driven insights to plan your next moves, request more info here.

About Infiniti Research

Established in 2003, Infiniti Research is a leading market intelligence company providing smart solutions to address your business challenges. Infiniti Research studies markets in more than 100 countries to help analyze competitive activity, see beyond market disruptions, and develop intelligent business strategies. To know more, visit:https://www.infinitiresearch.com/about-us

Contacts

Infiniti Research
Anirban Choudhury
Marketing Manager
US: +1 844 778 0600
UK: +44 203 893 3400
https://www.infinitiresearch.com/contact-us

Release Summary

Infiniti Research has announced the release of its latest article - how retail customer intelligence can help retailers adapt to the new normal.

Contacts

Infiniti Research
Anirban Choudhury
Marketing Manager
US: +1 844 778 0600
UK: +44 203 893 3400
https://www.infinitiresearch.com/contact-us