Avaya Recognized by IBM with Hybrid Cloud Excellence Award, for Communications and Collaboration Solutions That Improve Customer Experience and Efficiency

Avaya OneCloud ReadyNow Provides Unified Communications and Contact Center via Private Cloud for Exceptional Security, Flexibility, Customization and Speed-to-Deploy

IBM also Names Avaya as Leading Embedded Applications Solutions Partner

SANTA CLARA, Calif.--()--Today, during the first digital IBM Think conference, IBM presented Avaya Holdings Corp. (NYSE: AVYA) with the 2020 IBM Award for Hybrid Cloud Excellence. This accolade recognizes the outstanding performance of the Avaya OneCloud ReadyNow private cloud solution for Unified Communications and Contact Center as a Service, providing enterprise organizations with a fast, convenient and automated path to the benefits of cloud communications. Avaya OneCloud ReadyNow offerings feature per-seat consumption and standard bundles of both united communications and contact center solutions, helping to reduce risk, cost and complexity for clients’ transition to a cloud platform from on-premise solutions.

“We recognize that many of our customers are migrating from on-premise platforms to hybrid cloud solutions,” said Judd Ficklen, VP Partner Ecosystem, North America. “By working with IBM Business Partners like Avaya, which offers advanced collaboration technology on the IBM public cloud, clients can streamline their IT processes, benefit from faster process times, and minimize disruptions to their customers while preserving a high level of customer experience.”

Avaya and IBM have partnered to expand the global availability of Avaya OneCloud ReadyNow solutions to meet growing demand from clients around the world. Many organizations are interested in the benefits of a cloud offering, such as an opex-based consumption model, flexibility and speed of deployment. However, they have control and security concerns, along with a desire for more customizable applications to meet their unique requirements, that a public offering can’t match. Avaya and IBM are able to provide the flexibility they need in a private or hybrid model.

“Companies today want to deliver the best experiences for their customers and employees while improving efficiency and business performance. IBM and Avaya are creating one of the best-in-class experiences combining the powerful cloud, network and availability capabilities of IBM with Avaya’s leading Communication, Collaboration and Services applications,” said Eric Rossman, VP Alliances and Partnerships, Avaya. “Avaya plans to continue delivering choice for customers looking to move to the cloud, including public, private and hybrid. Partnering with IBM as part of our hybrid multicloud strategy enables us to further extend our capabilities and offer additional value to our customers.”

IBM also presented Avaya with the IBM Excellence Award – North America Top Embedded Application Solution. The IBM Geography Excellence Awards recognize IBM Business Partners that deliver stand out results within their geography to help drive business value and transform the way clients and industries operate.

Learn more about Avaya OneCloud solutions.

About Avaya

Businesses are built on the experiences they provide, and every day millions of those experiences are built by Avaya (NYSE:AVYA). For over one hundred years, we’ve enabled organizations around the globe to win – by creating intelligent communications experiences for customers and employees. Avaya builds open, converged and innovative solutions to enhance and simplify communications and collaboration – in the cloud, on-premise or a hybrid of both. To grow your business, we’re committed to innovation, partnership, and a relentless focus on what’s next. We’re the technology company you trust to help you deliver Experiences that Matter. Visit us at www.avaya.com.

Cautionary Note Regarding Forward-Looking Statements

This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Annual Report on Form 10-K and subsequent quarterly reports on Form 10-Q filed with the Securities and Exchange Commission (the “SEC”) available at www.sec.gov, and may cause the Company’s actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, in light of these risks and uncertainties, the matters referred to in the forward-looking statements contained in this press release may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.

Source: Avaya Newsroom

Contacts

Alex Alias
alalias@avaya.com

Contacts

Alex Alias
alalias@avaya.com