Global Market for Robotic Process Automation - Growth, Trends and Forecasts to 2025 -

DUBLIN--()--The "Robotic Process Automation Market - Growth, Trends, and Forecast (2020 - 2025)" report has been added to's offering.

The robotic process automation market was valued at USD 1549.6 million in 2019. Robotic process automation (RPA) basically refers to advanced technologies that can be programmed to perform a series of tasks, like data manipulation, triggering responses, and creating necessary communication with other process and systems, which previously required human intervention. Market vendors are also enhancing their offerings, by adding new features in areas, such as automation lifecycle management, workload management, SLA-based automation, credential management, and Citrix automation, as well as adding new data APIs. These enhancements are attracting new industries that are looking for higher operational and security capabilities.

The increase in the adoption of Artificial Intelligence and cloud-based solutions for internal efficiency among SMEs is stimulating market growth. A growing deployment of SaaS, IaaS, and PaaS offerings for customer relationship management, cloud computing, enterprise resource management, open source resources, co-operative robot learning, network connectivity, and other financial applications is also developing a market for RPA solutions.

The rising trend of the shift toward cloud-based solutions and increasing adoption of robot-based solutions, throughout various end-user industries, is expected to create new opportunities for establishment of robotic process automation globally.

The adoption of software robots for managing routine work carried out by temporary or seasonal staff, or for staff bursts that are required by regulatory spikes, new product launches, or some new operation being introduced, is further enhancing market growth.

Key Market Trends

  • The increase in the adoption of RPA among the IT and telecommunication industries to reduce the operational costs and enhance overall customer satisfaction is expected to be the major growth driver. IT and telecommunication companies can experience other benifits by deploying RPA which includes centralization and consolidation of request management systems for increased efficiency, improved transparency and visibility for service functions, automation of request service-level agreement reporting, and reduction of manual efforts.
  • In the information technology (IT) industry various processes such as password management and the logging of service requests, and tasks, like maintenance scheduling in operations, are back-office functions that are highly repetitive and mundane tasks which can easily be replaced by Robotic Process Automation (RPA).
  • Moreover, employee onboarding, payroll processing, due diligence, task tracking to CRM updating, adopting RPA in the IT industry can benefit by automating the highly repetitive tasks and can avail additional benefits which inludes saving costs and time.
  • North America accounted for significant share in the robotic process automation market. The increased demand for robotic process automation in this region is attributed to the rising of automation in various sectors, such as healthcare, electronics, retail, education, services, and government. Due to the high number of outsourced customer services companies and the presence of major vendors in the market studied, the region is dominating the global RPA market.
  • Due to the presence of prominent players in the region, coupled with the availability of infrastructure for the successful adoption of RPA, the adoption of robotic process automation solutions is increasing in this region. North America is expected to account for a substantial share in the market, due to the increasing adoption of digital transformation across industries.

Competitive Landscape

The robotic process automation market is moving towards consolidation, as various acquisitions and collaboration of large companies are expected to take place shortly.

  • Feb 2020 - Automation Anywhere launched one of the first integrated artificial intelligence (AI)-driven process discovery solution that discovers business processes and creates bots to automate them. Automation Anywhere Discovery Bot uses AI and machine learning to automatically capture and analyze user actions to uncover common, repetitive process steps, as employees navigation between business applications.
  • Feb 2020 - EXL, an operations Management and Analytics company, formed a partnership with Blue Prism PLC. The partnership will see EXL incorporate analytics, artificial intelligence (AI), machine learning (ML), and other innovative technologies into Blue Prism's connected-RPA platform.

Key Topics Covered:


1.1 Study Assumptions

1.2 Scope of the Study




4.1 Market Overview

4.2 Industry Attractiveness - Porter's Five Forces Analysis

4.3 Market Dynamics


5.1 By Deployment

5.2 By Solution

5.3 By Size of Enterprise

5.4 By End-user Industry

5.5 Geography


6.1 Vendor Profiles



Companies Mentioned

  • Automation Anywhere Inc.
  • Blue Prism Group PLC
  • Jacada Inc.
  • Pegasystems Inc.
  • UIPath Inc.
  • Kofax Inc. (Thoma Bravo LLC)
  • Be Informed BV (Hoogenberg Beheer BV)
  • Datamatics Global Services Limited
  • AutomationEdge Technologies Inc.
  • Appian Corporation
  • HelpSystems LLC (HGGC)
  • Nice Robotic Automation Ltd
  • CGI Inc.

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Laura Wood, Senior Press Manager
For E.S.T Office Hours Call 1-917-300-0470
For U.S./CAN Toll Free Call 1-800-526-8630
For GMT Office Hours Call +353-1-416-8900