BERGEN, Norway--(BUSINESS WIRE)--This Monday schools around the world switched to full remote learning, which has led to an unusually high number of remote learning users logging in simultaneously onto the itslearning platform. This has resulted in the platform pages loading more slowly than usual.
“We have had three times as many users logging in today. This morning, as schools across Europe implemented full remote learning, there were 10,000 new logins every ten minutes,” says Johnny Anderson, Head of Communications at itslearning.
“Our engineers had already boosted capacity last week in anticipation of the surge, but when hundreds of thousands of users log in at the same time, the high volume of traffic can cause some performance issues. We are now scaling up network capacity even more to ensure no disruption.”
With more schools shutting due to the coronavirus outbreak, school leaders had naturally looked to remote learning to keep education going. However, this put a massive load on online technology providers. itslearning is therefore also advising schools to consider other measures including staggering log in times for students and reducing administrative tasks in the platform during peak hours to ensure that everyone gets the service they need.
Users can see the latest updates on the status page (status.itslearning.com). itslearning will continue to evaluate the situation and take necessary steps to boost platform performance.
Surge in interest for remote learning resources
Additionally, we have has created Remote Learning Starter Kit and Tips for Teachers pages (itslearning.com/global/be-prepared) to assist teachers and schools with the transition to remote learning. Thousands of teachers have accessed our resources pages since last week, and we’ve seen a threefold increase in people viewing our tutorial videos.
itslearning is Europe’s largest provider of learning management systems. Based in Bergen, Norway and Boston, MA, we serve millions of people around the world.