OLDWICK, N.J.--(BUSINESS WIRE)--The March issue of Best’s Review looks at how insurers are reinventing themselves to keep pace with changing customer expectations and market demands.
In “Change Is Inevitable,” Maurice R. “Hank” Greenberg discusses the insurance industry’s need to evolve and adapt to change. He speaks about his time in the Army and about carrying out orders, both in the military and on the corporate battlefront. Over the course of his career, Greenberg has pioneered new lines of business and transformed the companies he’s led.
“The Choppy Seas of Change” examines the pressures on Lloyd’s of London and how it’s responding. “The world around us is changing. The expectations of our own customers, the type and style of their business, the risks they present are very different to the risks that were presented even five and 10 years ago,” Lloyd’s CEO John Neal said at the AM Best Insurance Market Briefing-Europe in London.
Changes are taking place throughout the insurance industry, not just among the largest organizations. In “Coming Together,” Best’s Review looks at an initiative by two fraternals, Catholic Financial Life and Catholic United Financial. They launched a joint venture last year that allows them to develop and share state-of-the-art technology and helps them to compete against larger peers.
Full access to the complete content of Best’s Review is available at www.bestreview.com.
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