SEHA and Vocera Collaborate to Provide World-Class Clinical Communication Across Integrated Healthcare Network

New Sheikh Shakhbout Medical City is first hospital in SEHA to implement Vocera Platform

SAN JOSE, Calif.--()--Vocera Communications, Inc. (NYSE:VCRA), a recognized leader in clinical communication and workflow solutions, is partnering with Abu Dhabi Health Services Company – SEHA, the largest integrated healthcare network in the United Arab Emirates, to implement the Vocera Platform at the new Sheikh Shakhbout Medical City (SSMC). The 732-bed SSMC will be the first hospital within SEHA to standardize care team communication with Vocera solutions. There are future plans for SEHA to deploy the Vocera solution across 11 additional hospitals in the region.

Caregivers will use the wearable Vocera Smartbadge and the Vocera smartphone app to communicate hands-free via voice, send and receive secure messages, manage alerts and alarms, and more. The dynamic master directory of the Vocera Platform will enable clinicians to reach colleagues across the network simply by saying a name, role or group. There is no need to remember phone numbers or know who is on call.

“Standardizing clinical communication and collaboration on a single, secure platform will ensure we deliver seamless and consistent care across our medical center,” said Dr. Naser Mahmud Ammash, CEO, Sheikh Shakhbout Medical City.

The enterprise-grade communication platform will connect more than 1,800 caregivers and 440 physicians across SSMC. The largest hospital in the UAE, SSMC was established as part of the Abu Dhabi Economic Vision 2030 to elevate healthcare services in the Emirate. In 2019, SEHA partnered with Mayo Clinic to operate the 300,000-square-meter hospital, which provides specialist care for the most serious and complex conditions.

“Depending on the clinical situation, caregivers can use Vocera solutions to quickly connect and collaborate. Vocera solutions are purpose built to help hospitals and health system improve clinical efficiency, staff response times, quality of care, and patient safety,” said Gerald Francis, CNO, Sheikh Shakhbout Medical City.

Vocera solutions integrate with more than 150 clinical and operational systems, including electronic health records (EHR), nurse call systems, physiologic monitors, ventilators and more. Intelligent workflow integrations enable the delivery of relevant and contextual patient information to care team members at the right time on their device of choice, helping them make informed decisions quickly.

“Sheikh Shakhbout Medical City is the future of healthcare in the Emirate of Abu Dhabi, and effective care team communication is critical for its success,” said Rashed Al Rumaithi, CIO, Sheikh Shakhbout Medical City. “The intelligent Vocera Platform supports our vision to provide efficient, world-class care.”

Aiming to treat nearly 3,000 patients per day, the new SSMC is comprised of four interconnected towers dedicated to distinct specialties, including cardiology, orthopedics, maternity, general and pediatric surgery, critical care and more. The state-of the-art hospital is distinctive for providing advanced burn treatment and is considered a major medical facility specializing in intensive care services with 154 dedicated ICU beds.

“Sheikh Shakhbout Medical City is an impressive facility that will help lead new benchmarks in specialized services and critical care,” said Brent Lang, President and CEO of Vocera. “We are proud to provide an advanced communication platform that helps SEHA deliver exceptional care across its many healing environments, which successfully combine high-tech innovations with high-touch services.”

About SEHA

Abu Dhabi Health Services Company –SEHA is an independent, public joint stock company created to develop the curative activities of the public health care system in Abu Dhabi. The company owns and operates all the public hospitals and clinics of the Emirate of Abu Dhabi. SEHA is committed to continuous improvement of customer care to recognized international standards and providing the community with world-class health care. SEHA operates 12 hospitals with 2,644 beds, more than 60 ambulatory care, family care and urgent care centers and two blood banks. Its facilities accommodate 100,000 inpatients annually and conduct 41,000 surgeries, as well as treating more than 5 million outpatients. SEHA is one of the largest integrated health care providers in the Middle East, with more than 18,000 doctors, nurses, ancillary care and administrative personnel. Learn more about SEHA.

About Vocera

The mission of Vocera Communications, Inc. is to simplify and improve the lives of healthcare professionals and patients, while enabling hospitals to enhance quality of care and operational efficiency. In 2000, when the company was founded, we began to forever change the way care teams communicate. Today, Vocera offers the leading platform for improving clinical communication and workflow. More than 1,850 facilities worldwide, including nearly 1,600 hospitals and healthcare facilities, have selected our clinical communication and workflow solutions. Care team members use our solutions to communicate and collaborate with co-workers by securely texting or calling, and to be notified of important alerts and alarms. They can choose the right device for their role or task, including smartphones or our hands-free, wearable Vocera Smartbadge and Vocera Badge. Interoperability between the Vocera Platform and more than 150 clinical and operational systems helps reduce alarm fatigue; speed up staff response times; and improve patient care, safety, and experience. In addition to healthcare, Vocera is at home in luxury hotels, aged care facilities, retail stores, schools, power facilities, libraries, and more. Vocera solutions make mobile workers safer and more effective by enabling them to connect instantly with other people and access resources or information quickly. Vocera has made the list of Forbes 100 Most Trustworthy Companies in America. Learn more at and follow @VoceraComm on Twitter.

Vocera® and the Vocera logo are trademarks of Vocera Communications, Inc. registered in the United States and other jurisdictions. All other trademarks appearing in this release are the property of their respective owners.


John Elias
Vocera Communications, Inc.
+1 416-899-4976

Release Summary

Vocera is partnering with Abu Dhabi Health Services Company – SEHA to implement the Vocera Platform at the new Sheikh Shakhbout Medical City.



John Elias
Vocera Communications, Inc.
+1 416-899-4976