DUBLIN--(BUSINESS WIRE)--The "Contact Center Analytics - Market Analysis, Trends, and Forecasts" report has been added to ResearchAndMarkets.com's offering.
The Contact Center Analytics market worldwide is projected to grow by US$1.5 Billion, driven by a compounded growth of 16.3%
On-Demand, one of the segments analyzed and sized in this study, displays the potential to grow at over 16.7%. The shifting dynamics supporting this growth makes it critical for businesses in this space to keep abreast of the changing pulse of the market. Poised to reach over US$1.5 Billion by the year 2025, On-Demand will bring in healthy gains adding significant momentum to global growth.
Representing the developed world, the United States will maintain a 17.6% growth momentum. Within Europe, which continues to remain an important element in the world economy, Germany will add over US$59.6 Million to the region's size and clout in the next 5 to 6 years. Over US$74.1 Million worth of projected demand in the region will come from the rest of the European markets. In Japan, On-Demand will reach a market size of US$109.6 Million by the close of the analysis period. As the world's second largest economy and the new game changer in global markets, China exhibits the potential to grow at 16% over the next couple of years and add approximately US$270.9 Million in terms of addressable opportunity for the picking by aspiring businesses and their astute leaders.
Presented in visually rich graphics are these and many more need-to-know quantitative data important in ensuring quality of strategy decisions, be it entry into new markets or allocation of resources within a portfolio. Several macroeconomic factors and internal market forces will shape growth and development of demand patterns in emerging countries in Asia-Pacific. All research viewpoints presented are based on validated engagements from influencers in the market, whose opinions supersede all other research methodologies.
Competitors identified in this market include:
- 8x8, Inc.
- CallMiner, Inc.
- Cisco Systems, Inc.
- Enghouse Interactive
- Five9, Inc.
- Genesys Telecommunications Laboratories, Inc.
- Genpact Ltd.
- Mitel Networks Corporation
- NICE Ltd.
- Oracle Corporation
- SAP SE
- Servion Global Solutions
Verint Systems, Inc.
For more information about this report visit https://www.researchandmarkets.com/r/9ur5zj