Global Contact Center Software Report 2019-2025: Market Analysis, Trends, and Forecasts - Market is Projected to Grow by US$29.9 Billion - ResearchAndMarkets.com

DUBLIN--()--The "Contact Center Software - Market Analysis, Trends, and Forecasts" report has been added to ResearchAndMarkets.com's offering.

The Contact Center Software market worldwide is projected to grow by US$29.9 Billion, driven by a compounded growth of 15.1%

Software Solution, one of the segments analyzed and sized in this study, displays the potential to grow at over 13.9%. The shifting dynamics supporting this growth makes it critical for businesses in this space to keep abreast of the changing pulse of the market. Poised to reach over US$30.4 Billion by the year 2025, Software Solution will bring in healthy gains adding significant momentum to global growth.

Representing the developed world, the United States will maintain a 16.2% growth momentum. Within Europe, which continues to remain an important element in the world economy, Germany will add over US$1.2 Billion to the region's size and clout in the next 5 to 6 years. Over US$1.4 Billion worth of projected demand in the region will come from the rest of the European markets. In Japan, Software Solution will reach a market size of US$2.2 Billion by the close of the analysis period.

As the world's second largest economy and the new game changer in global markets, China exhibits the potential to grow at 14.9% over the next couple of years and add approximately US$5.3 Billion in terms of addressable opportunity for the picking by aspiring businesses and their astute leaders.

Presented in visually rich graphics are these and many more need-to-know quantitative data important in ensuring quality of strategy decisions, be it entry into new markets or allocation of resources within a portfolio.

Several macroeconomic factors and internal market forces will shape growth and development of demand patterns in emerging countries in Asia-Pacific. All research viewpoints presented are based on validated engagements from influencers in the market, whose opinions supersede all other research methodologies.

Competitors identified in this market include:

  • 3CLogic
  • 8x8, Inc.
  • Alcatel-Lucent Enterprise
  • Ameyo (Drishti-soft Solution Pvt. Ltd.)
  • Aspect Software, Inc.
  • Avaya, Inc.
  • BT Group plc
  • Cisco Systems, Inc.
  • Enghouse Interactive
  • Fenero, Inc.
  • Five9, Inc.
  • Genesys
  • Huawei Technologies Co., Ltd.
  • IBM Corporation
  • Mitel Networks Corp.
  • NEC Corporation
  • NICE Ltd.
  • Oracle Corporation
  • RingCentral, Inc
  • SAP SE
  • Solgari
  • Top Down Systems Corporation
  • Unify is part of Atos Group
  • Verizon Communications Inc.
  • Vocalcom Group
  • West Corporation
  • Zendesk, Inc.
  • ZTE Corporation

For more information about this report visit https://www.researchandmarkets.com/r/6o2e75

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Contacts

ResearchAndMarkets.com
Laura Wood, Senior Press Manager
press@researchandmarkets.com
For E.S.T Office Hours Call 1-917-300-0470
For U.S./CAN Toll Free Call 1-800-526-8630
For GMT Office Hours Call +353-1-416-8900