Telecom Service Assurance Market by Solution, Operator Type, Deployment Type and Region - Global Forecast to 2024 -

DUBLIN--()--The "Telecom Service Assurance Market by Solution (Products (Fault and Event Management, Performance Management) and Services), Operator Type (Mobile and Fixed), Deployment Type (On-Premises and Cloud) and Region - Global Forecast to 2024" report has been added to's offering.

The global TSA market size is expected to grow from 5.7 billion in 2019 to USD 8.9 billion by 2024, at a Compound Annual Growth Rate (CAGR) of 9.4% during the forecast period.

The growing mobile subscriber base is fueling the growth of TSA market. An increase in the use of smartphones leads to tremendous growth in wireless data traffic, and there is a need for TSA solutions to manage this growing traffic volume.

Exponential growth in the global Internet Protocol (IP) traffic and cloud traffic, and growing complexities in communication network ecosystem by Internet of Things (IoT) and 5G technologies are expected to offer huge market opportunities for TSA vendors in the next 5 years. However, the concerns over data privacy may hamper the market growth.

Among the services, the professional services segment is expected to account for the higher market share during the forecast period

By service, the professional services segment is expected to account for the higher market share during the forecast period. Professional services help in successful solution deployment across complex environments. Professional services teams have strong and in-depth consulting expertise in multi-vendor and multi-technology network management, as well as reporting and optimization. These services further help lower the risk, reduce the complexity, and increase the Return on Investment (RoI), as they can be easily customized, are accessible, and can deliver the maximum product assurance.

Among the operator types, the mobile operator segment to record the higher growth rate during the forecast period

In the TSA market by operator type, mobile operators are expected to record the higher CAGR during the forecast period. The total number of mobile operators is 750 around the world, as per the report by GSMA. Due to increased competition, the mobile operator focuses on network, service, and end-user related data to deliver optimal service performance and customer experience management. TSA solutions help both the fixed and mobile operators gain full network visibility with a clear and unified view of their customers' experience, thereby ensuring quality of service and quality of experience for voice, data, Voice over Long-Term Evolution (VoLTE), Short Message Service (SMS), fixed mobile, and broadband services.

Among regions, APAC to grow at the highest CAGR during the forecast period

APAC is expected to grow at the highest CAGR during the forecast period. An increasing number of mobile subscribers in the region play a key role in the creation of demand for quality telecommunication services. Telecommunication companies in the region are expected to boost the Quality of Service (QoS).

According to the report, The Mobile Economy Asia Pacific 2019, published by Global System for Mobile communication (GSMA), mobile technologies and services generated 5.3% of the total Gross Domestic Product (GDP) across APAC, in 2018. The report further stated, at the end of 2018, 1.9 billion people across APAC were connected to mobile internet with the addition of 200 million new subscribers as compared to its earlier year.

Additionally, according to the report, two-thirds of the new subscribers are expected to be from India and China by 2025. Hence, increasing mobile subscriptions and growing mobile technologies and services are the factors driving the growth of TSA market in APAC.

Moreover, the presence of growing economies, such as China, Japan, and India, which are rapidly implementing the latest technologies due to the increasing internet penetration and improving customer demand is also considered to be a key factor for the growth of TSA market in the region.

Market Dynamics


  • Increase in the Number of Cellular/Mobile Subscribers
  • Growing Need of Operators to Automate Network Operations Due to High Customer Churn and Low Arpu From Voice and Data Services
  • Large-Scale Implementation of SDN and NFV


  • Concerns Over Data Privacy


  • Exponential Growth in the Global IP Traffic and Cloud Traffic
  • Growing Complexities in Communication Network Ecosystem By IoT and 5G Technologies
  • Launch of Vowifi Services By Telecom Operators to Protect Their Lucrative Voice Businesses


  • Complexity and Cost Involved in Upgrading Traditional Network Infrastructure
  • In-House Service Assurance Solutions Used By Service Providers

Regulatory Landscape

  • Health Insurance Portability and Accountability Act
  • Health Level Seven
  • Digital Imaging and Communications in Medicine
  • General Data Protection Regulation
  • Gramm-Leach-Bliley Act
  • The International Organization for Standardization 27001

Use Cases

Company Profiles

  • Accenture
  • Amdocs
  • Anritsu
  • Arris
  • Broadcom (CA Technologies)
  • Centina Systems
  • Comarch SA
  • Enghouse Networks
  • Ericsson
  • EXFO
  • HPE
  • Huawei
  • IBM
  • Infovista
  • Intracom Telecom
  • Mycom OSI
  • NEC
  • Netscout
  • Nokia
  • Radcom
  • Spirent Communications
  • Teoco Corporation
  • VIAVI Solutions
  • VMware

For more information about this report visit

Laura Wood, Senior Press Manager
For E.S.T Office Hours Call 1-917-300-0470
For U.S./CAN Toll Free Call 1-800-526-8630
For GMT Office Hours Call +353-1-416-8900

Laura Wood, Senior Press Manager
For E.S.T Office Hours Call 1-917-300-0470
For U.S./CAN Toll Free Call 1-800-526-8630
For GMT Office Hours Call +353-1-416-8900