Amerigroup Expands Benefits and Services in 2020 Medicare Advantage Plans to Address Whole-Person Health

PHOENIX--()--Amerigroup in Arizona announced today enhancements to its wellness services offered in many of the company’s 2020 Medicare Advantage plans. As part of its commitment to helping consumers improve their health and well-being, Amerigroup is giving its members access to wellness services, including nutritional support, in-home support, respite care, and pest control. Amerigroup recognizes that these types of social and support services can be drivers of good health, are important to Medicare-eligible consumers, and can be key factors when individuals make enrollment choices in this year’s Medicare annual election period.

The package of wellness services will be offered to many consumers enrolled in the following 2020 Medicare Advantage plans: Amerivantage Classic (HMO), Amerivantage Smart Value (HMO), Amerivantage Care Access (HMO), Amerivantage Heart Care (HMO C-SNP), Amerivantage COPD (HMO C-SNP), Amerivantage ESRD (HMO C-SNP), and Amerivantage Diabetes (HMO C-SNP).

“When we looked at the underlying medical, behavioral, and environmental obstacles our members face, we designed an expanded menu of wellness services,” said Josh Martin, President of Amerigroup’s Medicare West Region. “Last year, we led the industry in offering robust Medicare Advantage supplemental benefits, and saw strong demand for services such as alternative medicine, transportation, and the allowance for assistive devices. Our 2020 benefits will help remove hurdles to healthier living for our Medicare Advantage members by expanding our social and support benefits.”

Members who are enrolled in the Medicare Advantage plans will have access to this package of wellness benefits, at no extra cost. Members should consult their Evidence of Coverage document for specific benefit details as benefits may vary by plan.

  • Pest Control: Quarterly preventive treatments to regulate or eliminate the intrusion of household pests that may impact a chronic condition. (New in 2020)
  • Prescribed Meals: 2 meals per day for 90 days delivered to home. Based on qualifying clinical criteria, health plan consumer receives a prescription for meals and periodic appointments with a registered dietitian.
  • Prescribed Nutrition: Based on qualifying clinical criteria, plan consumers have access to 8 sessions per year with a dietitian who can provide nutritional education support as well as monthly delivery of pantry staples (nonperishable items) to help make dietary changes. This is available after completing the Prescribed Meals. (New in 2020)
  • In-Home Support: 4 four-hour shifts. Upon discharge from the hospital or nursing facility, consumers may receive in-home assistance with performing daily living activities.
  • Respite Care: Up to 80 hours per year. Consumers are eligible if they have a chronic disease and have an unpaid caregiver providing care.
  • Adult Day Center Visits: Up to 1 visit per week for adult day center services, in order to help older adults who need supervision and assistance.
  • Pain Management: Up to 24 visits per year to receive a combination of acupuncture/pressure, chiropractic, and/or therapeutic massage.
  • Post Hospitalization Meals: Up to 7 days of meal delivery to assist with a transition home following discharge from a hospital or nursing facility.
  • Exercise Programs: Access to SilverSneakers®, which is a fitness program tailored to older adults, and can be prescribed or individuals can sign up on their own.
  • Outreach Support Program: Consumers may be paired with an associate to address and alleviate conditions associated with loneliness.
  • Transportation: Services to help members get to doctor appointments and other healthcare visits.

Individuals who are interested in joining one of these health plans can enroll during this year’s Medicare Annual Election Period (AEP). The AEP begins October 15, 2019, and continues through December 7, 2019 and gives consumers enrolled in Medicare Parts A and B the opportunity to sign up for Amerigroup’s 2020 Medicare Advantage plans.

For more details about these health plan benefits and Amerigroup’s Medicare plans, consumers can call (888) 562-8261, which is available 8 a.m. to 8 p.m. Monday through Friday, April 1 to Sept. 30; and 8 a.m. to 8 p.m. seven days a week, Oct. 1 to March 31. Individuals can also visit the company’s online store at

CORRECTION: A previous version of this news release issued Oct. 1 incorrectly stated that nutrition support and counseling, fitness trackers, and service dog support will be available through some of Amerigroup’s 2020 Medicare Advantage plans. In fact, those specific benefits will not be available in those plans.

Amerigroup Texas, Inc. is an HMO plan with a Medicare contract. Amerigroup Texas, Inc. is an HMO CSNP plan with a Medicare contract and a contract with the State Medicaid program. Amerigroup Texas, Inc. is an HMO ISNP plan with a Medicare contract and a contract with the State Medicaid program. Enrollment in Amerigroup depends on contract renewal. We do not discriminate, exclude people, or treat them differently on the basis of race, color, national origin, sex, age or disability in our health programs and activities. ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-888-230-7338 (TTY: 711). 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電1-888-230-7338(TTY:711)。 This plan is available to anyone who has both Medical Assistance from the State and Medicare. Other providers are available in our network. The provider network may change at any time. You will receive notice when necessary.

About Amerigroup

Amerigroup is part of the Anthem Government Business Division (GBD). Through the GBD, Anthem serves 7.4 million seniors, people with disabilities, low-income families and other state and federally sponsored beneficiaries, and National Government Services enrollees (including the Federal Employee Program) in 26 states, making us one of the nation’s leading providers of health care solutions for public programs. Amerigroup accepts all eligible people regardless of age, sex, race or disability.


Media contact:
Hieu Nguyen
(202) 510-8848


Media contact:
Hieu Nguyen
(202) 510-8848