MIAMI--(BUSINESS WIRE)--Leading fraud protection provider ClearSale (http://clear.sale) and global research and advisory firm Aite Group will host a webinar, False Declines in the Age of E-Commerce: Everything Merchants Need to Know, on Oct. 10, 2019, at 2 p.m. Eastern time. In the webinar, Aite Group Research Director Julie Conroy, ClearSale EVP Rafael Lourenco, and ClearSale SVP of Sales David Fletcher will present insights from Aite Group’s new ClearSale-sponsored report, “The E-Commerce Conundrum: Balancing False Declines and Fraud Prevention.”
The report is based on a study of 100 US-based e-commerce executives whose companies earn annual revenues between $100 million and just under $1 billion. Webinar attendees will learn the latest information on the growth of CNP fraud and falsely declined orders in e-commerce, the impact of false declines on customer behavior, and strategies for reducing fraud and false declines.
“In e-commerce, merchants must balance customer demand for easy, fast transactions with their own need to prevent fraud and avoid declining good orders,” said Conroy. “In the webinar, we’ll highlight data from the report that shows the scope of the CNP fraud and false decline problem. We’ll also talk about strategies for balancing fraud prevention and customer experience—an approach that ClearSale is committed to.”
“Most of the merchants we talk to want to improve their customer experience without suffering more fraud,” said Lourenco. “The information we share during the webinar will help them reach that goal by explaining different types of metrics to monitor, plus various fraud-security layers and when to apply them. We’ll also outline action steps merchants can take now to reduce fraud losses, retain good customers, and increase revenue.”
ClearSale helps e-retailers increase sales and eliminate chargebacks before they happen. Its solution protects a merchant’s business by sorting orders and giving an accurate determination of fraud risk, then manually reviews every suspect transaction, providing the highest approval rates industrywide and virtually eliminating false positives. More information at https://clear.sale or follow on Twitter @ClearSaleUS.
About Aite Group:
Aite Group is a global research and advisory firm delivering comprehensive, actionable advice on business, technology, and regulatory issues and their impact on the financial services industry. With expertise in banking, payments, insurance, wealth management, and the capital markets, we guide financial institutions, technology providers, and consulting firms worldwide. We partner with our clients, revealing their blind spots and delivering insights to make their businesses smarter and stronger. Visit us on the web and connect with us on Twitter and LinkedIn.