LONDON--(BUSINESS WIRE)--A global data analytics and advisory firm, Quantzig, has announced the release of their latest churn analysis engagement for a leading financial services provider. During the course of this engagement, the analytics experts at Quantzig helped a leading financial services company to improve the effectiveness of their marketing campaigns and develop new programs for customer retention.
Quantzig is well-known for helping its clients for over 15 years with its customer analytics capabilities. Our customer analytics solutions offer businesses in-depth insights into customer behavior, attitudes, and sentiments that you can leverage to improve customer relationships and drive loyalty. Also, by leveraging Quantzig’s customer analytics solutions businesses can anticipate customers’ buying preferences and future behaviors while taking into account their past behaviors. Additionally, Quantzig’s customer analytics solutions can help companies analyze customer life cycles to improve budgeting, customer segmentation, and prioritization.
Get in touch with our experts how our churn analysis solutions can help you allocate resources and extract maximum value from customer data.
The Business Problem
The client, a leading Sweden based financial services provider, was not able to analyze the complexity of datasets and consequently was facing rise in the customer churn rate. Additionally, the client wanted to improve the effectiveness of their marketing campaigns and develop new programs for customer retention.
This case study explains how we helped our client to devise an extensive data-driven analytics framework and reduce churn effectively.
Quantzig’s customer analytics solutions help companies to strengthen customer relationships through advanced analytics solutions that focus on improving customer satisfaction. Request a free proposal to gain better insights.
Solution Offered and Value Delivered
The solution offered helped the client to reap maximum benefits from a well-segmented and thoroughly analyzed customer database. Also, the client was able to identify new opportunities for churn reduction, forecast resources, balance risks against expected returns and, work to meet regulatory requirements.
Quantzig's churn analysis solutions helped the client to:
- Improve accuracy in churn forecasts by 2X
- Increase customer retention by 12%
- Request FREE demo to know how our churn analytics solutions can help you identify friction points and prioritize key drivers of customer satisfaction and loyalty.
Quantzig's churn analysis solutions offered predictive insights on:
- Developing new programs for customer retention
- Driving better commercial results
- To learn more about how our churn analysis solutions can help you capture your customer’s behavioral traits and automate actions, request more information.
Quantzig is a global analytics and advisory firm with offices in the US, UK, Canada, China, and India. For more than 15 years, we have assisted our clients across the globe with end-to-end data modeling capabilities to leverage analytics for prudent decision making. Today, our firm consists of 120+ clients, including 45 Fortune 500 companies. For more information on our engagement policies and pricing plans, visit: https://www.quantzig.com/request-for-proposal