Fall River, MA: Electronic Tax Payments Grew by 17% to $3.8M

FALL RIVER, Mass.--()--Taxes. No one likes paying them. But real estate taxes support necessary services throughout our community.

City homeowners will have the option of making an electronic payment, paying by phone, or mailing a check this month to pay their tax bill. City taxpayers are embracing electronic payment technology, as evidenced by our 17% electronic tax payment growth from Q1 2018 to Q1 2019.

According to Ian Schachne, City Tax Collector, “The City of Fall River is pleased to be able to offer these convenient payment options to taxpayers. We understand that people do not look forward to paying tax bills, so providing fast, simple and secure ways to make a payment lessens the burden for them and encourages on-time payments.”

Bob Lapides, Invoice Cloud President, stated “Taxpayers prefer self-service and flexibility on when, where and how to make tax payments electronically, that includes online payments, pay by phone and mobile payments. Paper check usage has been steadily declining for the last 19 years, mostly due to the convenience of electronic payments.”

Taxpayers cite the following top reasons for paying bills electronically: convenience, receipt of payment and avoiding late payment fines. The following benefits are most popular with the City of Fall River taxpayers:

  • Also known as guest payments, One-time Payments allow taxpayers to pay without creating an account. They are user friendly; you shouldn’t have to register just to see and pay your bill.
  • Paperless billing - Over 1.6M customers have already gone Paperless with Invoice Cloud to eliminate clutter, reduce paper waste and help the environment.
  • Things change, choosing the best way to pay requires payment flexibility. Whether taxpayers pay online, at the counter, via mobile, through text, or by phone today, next time they’ll want to pay, schedule a payment or view their bill differently.
  • Easy-to-use - finding, viewing invoices and payment history, and paying bills should be straight forward and simple.
  • To save time, registered taxpayers take advantage of OneClickPay (similar to Amazon 1-Click), to jump directly to the payment page, skipping the invoice selection and payment entry processes.
  • For those that would rather not even think about paying their tax bill, AutoPay automatically deducts the tax payment on the due date using the customer’s default payment method. Over five hundred thousand customers take advantage of this convenient option each month with Invoice Cloud.

This year please pay online at www.fallriverma.org. Or, call 855-801-0769 to pay by phone.


City of Fall River
Ian Schachne, city_collector@fallriverma.org

Release Summary

It's tax time in Fall River. The City is receiving more payments electronically by providing fast, simple and secure ways to make on-time payments.


City of Fall River
Ian Schachne, city_collector@fallriverma.org