MUMBAI, India--(BUSINESS WIRE)--Datamatics, a global IT & BPM Company, today announced that it has won numerous honors at the Stevie Awards 2019. The Stevie® Awards are the world's premier business awards. There are seven Stevie Awards programs, each with its own focus. Datamatics was recognized in the Asia-Pacific Stevie Awards and The American Business Awards programs.
Datamatics won Gold Stevie Awards in the Digital Process Automation Solution category in The 17th Annual American Business Awards® for its RPA product, TruBot. The product was recognized for automating complex processes for a leading logistics company in North America, which helped the client to simplify a complex Fuel Billing process to achieve higher operational efficiency. TruBot also won The People’s Choice Stevie Awards for Favorite New Products. The People’s Choice Stevie Awards are a feature of The American Business Awards in which the general public can vote for their favorite new products and services of the year. The American Business Awards received more than 3,800 nominations from organizations of all sizes and in virtually every industry in a wide range of categories.
Datamatics TruBot was also recognized at the 2019 Asia-Pacific Stevie® Awards under Innovation in Customer Service category. TruBot was recognized for automating end-to-end customer service requests for a leading bank in India. It automatically sorts and analyzes data received from multiple sources such as branches, call centres, or directly from customers helping the client to achieve 90% improvement in its customer satisfaction. More than 900 nominations from organizations across the Asia-Pacific region were considered for the Asia-Pacific Stevie Awards 2019.
In addition, Datamatics won the Asia-Pacific Gold Stevie Awards under Innovation in Technology category for its Virtual Reality Gaming Application for Alzheimer’s patients. The game helps doctors to analyse the patient’s severity of Alzheimer's disease and also helps in keeping track of the progress of patients.
Mitul Mehta, SVP & Head, Marketing & Communications, Datamatics Global Services Ltd. said, “Datamatics focuses on adding value to the customers through continuous innovation and collaboration. We are proud to be recognized in multiple categories at the 2019 Stevie Awards. Datamatics aims to deliver exceptional customer experience though a unique combination of people, process and technology.”
“The nominations submitted to The 2019 American Business Awards were outstanding. They illustrate the continued vibrancy of innovation and high level of achievement across the American economic landscape,” said Michael Gallagher, president and founder of the Stevie Awards.
About the Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Women in Business, the Stevie Awards for Great Employers, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com
About Datamatics Global Services
Datamatics (BSE: 532528 | NSE: DATAMATICS) provides Intelligent Solutions for data driven businesses to increase productivity and enhance customer experience. The company’s portfolio of service offerings spans across Information Technology Services, Business Process Management, Engineering Services and Big Data & Analytics all powered by Artificial Intelligence. It has established products in Robotics Process Automation, Advanced Analytics, Business Intelligence and Automated Fare Collection. Datamatics services over 500 customers globally across Banking & Financial Services, Insurance, Healthcare, Manufacturing, International Organizations and Media & Publishing. Headquartered in Mumbai, the Company has presence across 4 continents with major delivery centers in the USA, India and Philippines with an employee base of 10,000. To know more about Datamatics, visit www.datamatics.com